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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 37777 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the AirPods with Charging Case (1st Generation) for their exceptional sound quality, wireless connectivity, and comfortable fit. Many users appreciate the convenience of the charging case, while some find the price to be a bit high. Overall, customers are highly satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 37,775 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These unit are great , I,m a runner they stay on and sound great. I have tired other units and they never stay on or sound as great. I would recommend these for runners and walkers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! I have owned several higher end Bluetooth headphones and these are the best. The sound quality while on the phone is the best and the battery life is excellent. They charge fairly quickly when placed back into the battery base. And yes, they stay in your ear during your run or workout.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Surprisingly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really been fans of the EarPods that come with the iPhone, and my purchase of the AirPods was totally random. I walked into the store and was browsing casually and to my surprise, when I asked i could place an order for the AirPods, they actually have one in stock in the store. Without hesitancy, i purchased it on the spot. Here's what I like about them so far: The sound is better than I expected, especially with the bass. It seems Apple has tweaked them to reproduce better and deeper bass which is so lacking in the EarPods and other earphones, the Beats Wireless included. They actually stay in place. I wore them to workouts, doing cardio etc. they never fell out. I was planning to get some silicon covers for the AirPods, but don't seem to need them as they stay in the ear once they are in. What i don't like other them, especially while doing cardio is accidentally activating Siri when wiping the sweat off my face, sometimes around the ear areas. Any accidental tap of contact will activate Siri causing music to pause halfway. Overall, the AirPods are surprisingly good for its sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods! They stay in my ears well during my workout. I highly recommend them. The charge/recharge lasts Several workouts. I like that it shows up on my phone when I open the charging case and tells me how charged they are. Always ready to go and you can use just one if you want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries Last a long time. sound is great I use them at work on my daily walks I’m really glad it works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Never Going Back to Wired EarPiece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought these AirPods. Crazy thing is, my daughter convinced me to get these. I didn't want to shell out the money for a wireless earpiece but she kept on telling me that it's worth it. So I did. After purchasing these, I've decided to never go back to wired earpiece any more. This is just too convenient. I love the part where if I just need to use one pod when I need to make a call, there's build in mic on both. The charge however is a different story. For this tiny little thing, I listen to music for hours and it just never run out of juice. Seamless connection to my iPhone of course. There's nothing I can say about the user-friendly functionality of Apple products. You should buy this now, even if this is just the 1st generation. You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest Ear Buds Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK. I didn't think these were going to amount to much, and the price I thought was outragous. However, not only do they put out great sound, you can lave your phone in the basement.... talk, text, ask siri, and make calls while walking all over the place. I love these so much! Also, they work great with non apple products too. The auto BT connect is a nice feature too. A+

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a open work environment- I can listen to my music without the wires and cords. No more hassling with splitters to charge and listen at the same time. Took them running and they didn’t budge or slip which I expected them to! No more forgetting headphones when flying! Found a cute no slip case cover online. Buying another set as a gift (and another cover)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    My favorite headphones, but needed a lil' help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you liked the original Apple ear-pods, you'll love these. If you disliked them, you'll probably hate these. I could not keep the original EarPods in my ears to save my life. Any little motion of the head and they'd pop right out. These are the same. Heck, they're worse because if they aren't seated in your ears perfectly, the sensors stop playback. HOWEVER, there was a solution-EarBuddyz 2.0, Silicon EarPod/AirPod covers. Without them I would have given the AirPods a rating of 2 stars because the darn things simply would never stay in my ears. With them, my AirPods are secure enough for any activity. Sound quality of the AirPods is about the same as the EarPods as well. Possibly slightly better. And they are very easy to set up and use with an iPhone. I've had many Bluetooth headphones in the past, but the AirPods (ergonomics aside) are now my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Absolutely love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said 6 weeks waiting... well, I got them in exactly one week. Ordered 4/19/17 today is 4/27/17. I am so happy, they connected very fast and were already charged. The carry storage is cute and it's the same as the regular one w/ wires except these don't have wires & doesn't hurt my ears. I've tried so many from beats solo3, jaybirds, and other ones and I returned them for these and I am super happy! My gift to myself!!! Deff go Buy it's well worth it. I jumped around did burpees and ran and never fell out! Deff passed the test for my gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Audio Experience Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An easy and convenient setup for Apple products that provides great audio with an exceptional battery life. This wholly describes the Apple AirPods. These lightweight dynamos along with the Apple Ecosystem experience provided makes these the primary choice for an Apple owner. The fit is similar to the EarPods, but stay in better without the cords connected. Charging is quick and easy with the included charge case. Music audio and call audio (and the mic for talking) are great. Watch video is great as well. So many great features is such a small package. Well worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all its one of the best out their when it comes to paring Apple rocks in that sector. For a guy with big ears, I do feel the need to hold my hand against the ear so that the Pod won't fall out time to time. I remedied the problem by buying after market rubber holder, the down side to that is you can't charge them with rubber attached to them. Hopefully they can adjust sizes in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Good but not better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard quality as if you are using regular airbuds, was expecting better for the price that it is listed as, hopefully Apple is coming out with airpods 2 with better audio quality so hold onto your money and invest on the airpods 2 if they are coming out. But overall love the apple ecosystem easily compatible with apple products mainly the iPhone simply lift up the cap of the airpod case and hold near or lightly tap on screen while phone is unlocked and the airpods will show up on your phone as if you already had it. Displays battery percentage of charging case and both/individual headphone if you want you can roam around with one then switch off to the other one so the battery would last a bit longer. Amazed on how the case simply charges the headphones to full charge within 15 minutes, I haven’t used the headphones all day but I have yet to see how long these would really last me with one full charge case and headphones. You can’t go wrong with the airpods but if you are looking for REAL HIGH Quality then look elsewhere if looking for something that feels as comfortable as airbuds, quick pairing, travel then maybe this might be what you are looking for otherwise wait for the new airpods or better. Well that’s all I can say for this review and hopefully my opinion of the product will help you guys with your decision happy hunting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple got it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are amazing and sooo portable. A must have!!! When I first got them I thought that they wouldn’t be that good, I wore them for a whole week and thought to myself, Apple makes amazing technology. It so seem less, and works very well with my iPhone and the sound quality is out of this world. Two thumbs up Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. Super light and the sound is so crisp and clear. There’s nothing weird about having these in your ear. They fit perfectly even without trying. Cover is not included.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Best Bluetooth accessory for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’ll start with the good stuff : Once you flip the case open they connect to the phone , great range I was roaming in my home away from the phone and the connection didn’t drop one bit...they fit nicely in my ear lobes , at least for me , as long the case is charged you don’t have to worry about losing power , just put the pods in their housing and they charge up quickly . You can use the find my iPhone feature to locate them if you misplace them so that’s a good feature .. Now The not so good...there is no volume rocker ! Why isn’t there no volume rocker Apple?!!!!!! Why ? I have to use my phone to control the volume or I have to speak to Siri to do that ! A simple swipe up or down gesture would work great and I find self doing that sometimes so yeah a Majour no no and I’m sure I’m not the only one out there complaining about this ! I can’t tell whether the pods are on or off ! No blinker or a turn off button but that’s the least that bothers me ! Over all a nice gadget

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Awesome so far and one negative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having these for about a month, and I'm liking them so far. My favorite thing is that it tells you how much battery life is left on the headphones and the charging box. When I bought them I didn't even know the box charged the earphones, it crazy. The negative thing is that you can't turn the volume up and down from the earphones themselves but I'll live. lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift from my husband and it’s one of those things you never think you need but when you get it you wonder how you’ve gone so long without it. I love that I can double tap to answer and end a call. I love that I don’t have wires. I love that I look cool (is that a thing) my parents and everyone else wants some too now. Also I feel like the calls are so much easier and ppl can hear you better on the other line. Only con is it scratche easily so I have a rubber silicone case around mine and also the magnetic part kinda wears out from opening and closing (because it’s so satisfying) and leaves tiny black marks from chipped white paint

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They're surprisingly amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on 12/22 and they arrived on 1/6 even though they were on backorder and not expected to ship till mid-February. Best Buy ftw! After receiving them, I tried them out with pretty much all my iDevices to see exactly how smooth the transition process would be. One thing I haven't seen mentioned anywhere is how they work with the 4th Gen Apple TV. Even if you have the "double tap" feature set to Siri, it invokes the "play/pause" feature and the same goes for taking one of the AirPods out of your ear. As little a thing as it seems, I thought it was pretty cool although I would like to be able to invoke Siri as well. They sound great, they fit great, and they just work. Bravo Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    They fit some people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: *They seem to be very high quaility. *The Audio is great -- as expected, similar to the normal pods. *Very light. *When using the case, the airpods last for a long time. Cons: *Fit my left ear decently but fell out of my right ear. Had to buy Earhoox to maintain fit. These 'Earhoox' do not allow the airpods to fit in the case so it requires them to be removed each time. *Friggin expensive. Overall, I'm keeping them I love the quality and removing the earhoox is worth the flair to me. Very happy with the purchase. I bought an extra case to hold my earhoox and my airpods. Also happy with that.

    I would recommend this to a friend