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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 587 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and strong Wi-Fi signal as major advantages. Many appreciate the straightforward setup process and attractive design. While some find the product expensive, positive feedback on performance and reliability is also prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 587 reviews
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have already gone through two of these that were older models. Ours went out and we needed a replacement right away so I picked another one up. When I got home I decided to check the reviews. Based on the reviews I decided to go with another brand even though we use all Apple products since our previous versions didn't work well and others seemed to have the same experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an external hard drive to store digital images, but all it will allow is backup

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Storage

    Rated 5 out of 5 stars

    Set Up Couldn't Be Easier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest network set up ever. Completed in only a couple minutes, and everything worked perfectly. Superb! Fantastic! Previously, I had a 2TB time capsule that was 7-8 years old. The wi-fi part of my old one stopped working reliably, but the new one is great! My old 2TB drive had filled up too. I got pop-ups from time to time telling me that. So, the extra TB should hold me over for a while. Very glad I got this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Storage

    Rated 5 out of 5 stars

    Easy setup, fast wifi to my apple products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this. Well worth the price! Easy setup, and fast wifi to all 9 of my other apple products. Much farther range than my old linksys wireless N router. Has dual band wifi, and 3tb time capsule drive.... Give me a break this is a no brainer for any Apple user....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low WiFi Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to get the new Time Capsule with the latest WiFi Standard. Short lived, though. I was using the latest Time Capsule Before this one came out and I was getting speed up to 35 Mb download. The moment I switched to the new one, the fastest download speed was 9 Mb. I thought that, maybe, my Cat 5 ethernet cables were outdated so, I ordered Cat 6 cables. Nothing changed. Replacing the new Time Capsule with the old one, brought back the over 30 Mb download speed. No brainer here: I have just returned the new one and enjoyed better speed with the old one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected more from this router. In hindsight maybe my expectations were too high but I imagined it would at least be reasonable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Time Capsule Software Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the time capsule so we could backup several Macs and iPhones along with the upgraded router features. As a router the device was great, but every time I tried to configure it for backups the device would disappear from the network. I did recommended software upgrades but that did not solve the problem. On the Apple support site I found that many people were having the same problem. I returned the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    May have been a bad unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to match this product to an iMac desktop and a MacBook laptop. I couldn't get it to work with either one. I was able to get the router portion to work okay, but the backup refused to cooperate. I kept getting error messages. I called Apple to get better instructions. After several calls I was told that I may have a bad product and should return it. I am really surprised and disappointed, since all my other Mac products work flawlessly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to connect to our wireless modem. After many hours just gave up. Returned it with the receipt after 18 days and Best Buy would only give us store credit even after I told them it wouldn't work! Very Dissatisfied! I wanted my money back! Should have asked for a manager!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Time capsule needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store. unlike earlier wi fi routers this time capsule needs updating. When losing signal from time capsule to airport express you need yo manually reconnect signal. Much to Best Buy associates credit , he was honest about product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i will return this item because I can't figure out how to use it, i even called apple and there reps couldn't even help me use it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    excellent performance, easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as primary wireless router and my prior generation to convert to wireless extender. Easy to do with apple instructions from support, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Outstanding Router and Hard Drive all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was holding me back at first since I was just going to use one of the many usb hard drive I had from my old windows days but I decided to go all apple and am very happy I did. The unit sets it self up flawlessly and quickly. You only need to give it a network name and password and your done....it does the rest. The router range is super and covers my whole house with top speed. Just knowing that my information is now automatically backed up is great but it will do multiple computers over the network and automatically keep the information separated and update is a great piece of mind. I'm glad I went this option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT APPEALING PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not an appealing product as other devices its very restricted

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent router.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the speed and look of this router, as well as the build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing product - A life saver!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Mac Air laptop several months ago and about a week ago I finally got around to addressing a backup solution. I learned about this product, which is a combination of a backup device and a wireless router. My wireless was several years old, so this solved two birds with one stone. I installed it, and started the Time Machine app on my Mac. Within a couple of hours my Mac was backed up. Yesterday, I made a big mistake and installed the new El Capitan OS. The upgrade failed and after several hours, Apple support tossed in the towel and told me to take it to a service center. I did that today and after analyzing my Mac, the only option was to erase the hard drive and reinstall Yosemite OS. I crossed my fingers and hoped that the backup on the time capsule would work. I got home, connected to my Wifi, clicked the option to restore from the Time Capsule and several hours later, all my apps, data and settings were fully restored. I was exactly where I was before starting the upgrade. The device combined with the Apple backup/restore functionality is nothing short of amazing. Hands down this is best hardware investment I have ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Wi-fi

    Rated 5 out of 5 stars

    Unbeliveable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I was expecting a speed increase, but not double. My wifi download speed literally doubled from my cable router to my Airport Time Capsule. I was blown away by the new cable router but still needed a back up so I figured I would try the ATC, 3TB should more than cover what I need. If you can afford it, buy it, you won't be sorry!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product even though it's pricey. I'd recommend to someone who has a lot of apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a ton of in and out with my old Linksys router, this one I have had NOT ONE problem with, and it wirelessly backs up 2 of my apple machines! Totally worth the $$

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works for PC, too!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have a single Mac in my network, but I got this because it is simple to hook up to a PC as well. I also like it as my wifi-router. It works much better for wi-fi than my Verizon FiOS router with further reach.

    I would recommend this to a friend
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