Customer Ratings & Reviews

I bought this looking to have a beginner friendly iPad experience. This is everything I was hoping for plus more. Best Buy has done a great job refurbishing this iPad as it works and looks as if it was barely used. I will be buying another refurbished product from Best Buy again.

I got this item open box. Bestbuy didnt bother to give me a charger with it and when i asked for one they told me its additional. So i laughed and walked out of the store. The item was marked down by $150 and had obviously been used but ot works well. Excellent battery life, crisp and clear display, reaponds quickly to touch etc… its a great buy! Ofc apple is overpriced but theres no competition so… go get one! Im enjoying mine.

Fantastic iPad. I mostly wanted the upgrade for better use of Procreate, but I also love using it for my school work and work duties. The screen is bright and clear, and the sound is great (though goes up far louder than I will ever need). As a refurbished iPad, I knew it may not be in perfect condition. Aside from some small scratches on the back and minor breaks on the edges, it is perfect. It works great, and the minor damages are hidden by the case.

The refurbished iPad Pro is amazing and the price was pretty reasonable as well.

Excellent condition, can't even tell that it was refurbished. Wife loves it. Grabbed an apple pencil which was also refurbished and works perfectly. Kudos to BestBuy for such high quality!

Sadly this came cracked as it was open box, but marked as excellent. I will say despite the crack it was a great iPad, then I exchanged it for a smaller model and got Apple care on it.

The product is good, I am very satisfied. Delivery was on time. The packaging was secure.

Came in great condition. No scratches and battery life is great.

Excellent condition! No scratches or dents, practically brand new!

It’s great for editing photos and sketches very smooth and lasting battery

First time actually using a iPad for myself. Using it now for an itch I've had for doing art again. Pencil works great (though very confusing to figure out which one cil works with which model). Works as expected, snappy interface. Unit did have some scratches but that's expected for a refurbished device. Plenty of apps to try on the art world because of the 500lb gorilla that Apple is in the mobile space. Definitely look for a screen protector and case asap as these things are not cheap and definitely not that durable.

The item is in good condition and works great. My only complaint is the sticker on the back that wouldn’t come off clean so there is sticker residue and paper stuck all over an item I just paid $500 for. I cleaned it off but I doubt any customers appreciate this.

Have had zero issues with my refurb. Love it so much

Product works great, just as described. Small dent at top but doesn't affect anything and is hardly visible. Description said it would come with USB-C type charger but it did not.

Amazingly powerful tablet. Works almost as good as a MacBook Pro. Build and screen quality are top notch. We are using it for live streaming zoom meetings to our church TV monitors and it's doing the job perfectly. Also buying refurbished is a great bargain. It has some limitations due to only having one USB-C port and no headphone jack but for our purposes, it's a minor inconvenience.

Easy to use, has great battery life and great size!

The Ipad was available just at the right time for l my nephew that's going to Iowa State U.

Device looks almost flawless, sure there is very minor scratches on the screen, but other than that, it practically looks brand new. It works flawlessly so far too. The 120Hz display makes all the difference over the iPad Air in my opinion. Love this iPad so far!

Love the bigger screen and the fast speed. I was in need of a new iPad.

I had the first Ipad Pro and loved it as long as I could. This is a great upgrade for me even though it is not the newest model. The M1 is awesome and the geek squad certified refurbished option was a great price.