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Customer Ratings & Reviews

Your price for this item is $609.99
The comparable value price is $899.00

Customer reviews

Rating 4.1 out of 5 stars with 19 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers often highlight the Geek Squad Certified Refurbished 11-Inch iPad Pro's overall performance, noting it is amazing for gaming, watching movies, and even some work-related tasks. The condition of the refurbished iPad Pro is also praised, with customers reporting it works like new. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 7 months ago. It’s a refurbished product and I didn’t expect a perfect device, works very very good, no scratches, no details at all. I don’t know if it was luck but my tablet came in excellent conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice for an affordable performance tablet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected some wear and tear when purchasing refurbished, but it arrived pristine and performs as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched Screen and Missing Accessories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to receiving this iPad, but unfortunately, it arrived with noticeable scratches on the screen, which was a huge letdown. On top of that, none of the original accessories were included — no charger, no cable, nothing!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid M2 iPad Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen and heard horror stories of people buying refurbished products from Best Buy, so I was a bit skeptical when making this purchase. I opened it up at Best Buy just in case it wasn't in great shape. Upon opening, I was impressed with how new it looked. Everything worked well and only a small smudge was visible on the body. It did come with an OEM charger brick, but also came with a generic USB C cable. You'll see a lot of different things online saying that the M2 iPad Pro is the 4th or 6th Generation. Apple considers the M2 iPad Pro 11 inch model as Gen 4 on its website. Just double check the model number depending on which one you get. Any of these are the 11 inch M2 models: A2759, A2761, A2435, A2762.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro player…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yes! This iPad works as advertised. Processor is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad, amazing for play games, watch movies and for some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is perfect!! The display clarity is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Purchase and delivery went smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    A good choice

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do, no issues and for a good price. Condition was great, no damage, also got an open box apple pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro Refurbed at good price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, at an amazing, refurbished price. Best Buy always is my go-to for my next tablet or laptop, and never disappoints with the refurbished quality. There were a few scuffs and marks mainly on the back, but the device was in great shape, especially for the price. Battery life was in good shape as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, for me it was like new would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iPad! It’s fast, supports Apple Intelligence, and overall is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition works like new it’s great and looks and runs like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product. You cant go wrong with it. High

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. You cant go wrong with it. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received wrong generation like another user. Frustrating. Returned last one due to scratches.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Correct device wrong generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposedly ordering a 2022 iPad Pro 6th generation but actually got a 2020 4th generation. Device works great and is in fine condition and price is correct too for the model that came but is NOT AS ADVERTISED.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong iPad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iPad Pro 11" Wi-Fi 256GB and received a 128GB! Pretty poor service!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad performs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product! Very happy with the video quality!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE SCAMMING. THEY SENT ME THE 2020 MODEL. do not trust Best Buy. I bought a used 2022 (this exact listing) and they sent a 2020 in worse condition

    No, I would not recommend this to a friend
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