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Customer Ratings & Reviews

Your price for this item is $669.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 24 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro. The size is appreciated for activities like watching movies, and the battery life is generally considered great. Many are also pleased with the excellent condition of this refurbished iPad Pro.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Rated 5 out of 5 stars

    Almost a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tablet. I got it to display sheet music in the app called MobileSheets. That features foot pedal page turns on pdf’s. While I worried about buying used, this thing is perfect. It’s a lot cheaper to take on trips than my expensive MacBook. But it comes close to the same functionality. It’s basically an oversized iPhone. I’m writing this review on it now using the screen keyboard. With my wired 20 year old Mac keyboard I can do long form writing as well as my MacBook. Definitely get a glass screen protector and a case. I play music around campfires and it will get dropped. Love that it shares files seamlessly with my other Apple devices. I can’t afford Photoshop any more but Affinity Photo works here just great, even has layers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best product on the market!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad Pro was what I needed for my career I have a second edition that’s smaller than this 12.9 in! I finally can do the bigger tattoo projects with ease! Thank you apple!!!!! Also a big thanks to Best Buy for the amazing service

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great Refurbished iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a top purchase, great machine with excellent performance. The iPad arrived like new, no scratches or signs of use, battery life is great, love it. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Product condition, Size

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad for being refurbished. Loved the price and was in perfect condition. No box was included-not a biggie but kinda surprised me when I received. The size is nice but maybe too big for travel. More like a laptop size. Is heavy if you put an otterbox case on it.other than that I love the size for watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best iPad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger screen. This is the 5th iPad I have owned and they've all been great but as I get older, I need more screen real estate. This is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this product! It made me pay a lot more attention to my health and my health is better because of it including my sleep. My favorite feature is the lifespan feature on the app, if you have the money I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Refurbished 5th generation iPad

    I would recommend this to a friend
  • Pros mentioned:
    Product condition

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of skeptical about buying refurbished iPad, but it probably been the best decision I ever made. This iPad is brand new no scratches no nothing in perfect addiction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome n look like new My son he like very much It’s great deal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great refurbed ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has small scratches, which is understandable since it was refurbished, but the battery life is 100% and functions great and it also came with a charger and cord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, fast and performance is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended as it works excellent 100% recommended as it works excellent 100% recommended as it works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Product condition

    Rated 5 out of 5 stars

    Great refurbished ipad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad refurbished iPad Pro was in great condition. No issues with it at all. Bought online and also very helpful at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing ipad, the display is just stunning. There just isn't any competition in tablet world at this point

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this iPad very efficient machine thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, works perfectly with a great battery life. Was a great return purchase. Only a few scratches on the back but great condition otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I pad is amazing, is did have a few scratches and scuffs but it work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t received my order but chat support is good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IPad Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunally the ipad have arrived with technical issues on the screen. I requested the refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible iPad at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I saw a woman who owned one during a plane ride, and we BOTH decided we wanted one to replace the two we had at that time. The picture is PHENOMENAL and I don’t regret the purchase. The fact I was able to get a refurbished model from Best Buy at a much lower price made the decision that much easier! LOVE IT!!

    I would recommend this to a friend
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