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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JUST LIKE NEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Battery on each airpod is 5 plus hours. Connects to iphone flawlessly. Music sounds great and on phone calls, they're amazing. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noice cancellation. Perfect for travel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great on long haul flights. The noise cancellation feature blocks out everything. And Inlove the size over the bulky over the ear headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition but the case stopped storing charge after a couple months. Now i have to plug them in every use. Worked well for a while though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect set of earplugs, comfortable and light weight. The sound is incredible. Apple has yet to let me down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exactly as expected from refurbished item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived by the case itself with charging cable. Has a pretty visible scratch on the lid, and the case is a bit dirty. Other than that, the tips are clean and the Airpods function well. Magsafe case works on magsafe charger. It came with two years of apple care + apparently (according to my phone at least) Very cheap compared to new so above are expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality for refurbished airpods pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and to be refurbished, the quality is very impressive,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and they are associated with someone else’s account. Supposed to be geek certified. Did they not check they were still locked to another account? Now I’m getting notifications dude knows where I am all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked brand new, don’t see no scratches and it sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. They work how they are supposed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper like this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad just wish it came with the extra earplugs

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels like new. Working great no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, but missing buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical before buying refurbished ones, but the airpods pro were in good condition. The one issue I faced is that, the earpods came with Large buds fixed to it. And the extra pair were also only larga and small. So no medium bud available in box.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Refurbished AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods came in great condition! Sound great and charge just fine! I am happy with them and so glad I purchased them. Came in brand new condition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the airpods work perfectly but the 6 month apple music thingy was a little hard to activate. The package itself came dirty though but overall there are no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ew…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had them long enough to rate the performance bc I’ll have to google how to operate them. But my first impression was that they were filthy looking right down to the case with dust and fuzz all over them. I’ve had refurbished items before that looked brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I like the noise canceling you can active o deactivated súper confortable i recomended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these ones for my son bday and he love them he had the original ones but he really enjoy these ones more feature more compact and just overall better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS PROS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect and still work till this day and I drop them in water n all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came with extra set of earbud tips and a charging wire all in perfect conditions. Delivered in my mailbox which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, it works perfectly after 15 days of use.

    I would recommend this to a friend
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