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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just OK!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great price. However they do not show up in the “find my app” as it appears they are considered mismatch and it thinks that I stole my air pods. Will buy brand new or catch a sale next time. I will say the sound is great and it is nice not having to hold a phone or listen to someone on speaker phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    No issue well-made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am all about Apple products and they have a great fit and easy to travel with good quality have never had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Refurbished Geek Squad Air Pod Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these open box saved me a lot of money and I'm very please with my purchase they sound great I'm really surprised sometimes I have to take them off cause I feel they are not turned on I think that I forgot to have the Bluetooth on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    It is tough to beat the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpod Pros are really awesome. They stay in my ear properly. They are very light so I don't even know they are in my ears. I like the ability to change between Noise Cancelling and Transparent sound modes easily on my phone. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    AirPod pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really a Best Buy! It works really well like brand new! No issues whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cool for chill people; not physically active.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are typical of what you expect from an Apple product. They sound great. The gestures are cool too. They are what they are. I do not recommend these for exercise or any sweaty activities, as they tend to fall out. And when they do, it is without warning. I found it odd that they don’t have a volume control, or perhaps, I just haven’t found it yet. I just use my phone’s volume control.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging case

    Rated 3 out of 5 stars

    Air pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an about 6 months the top of the air pods start to burn and change color then keep telling me I left it some where when it’s in the pocket . It also don’t whole change for long

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal came in one week with no no scratches or damage they where basically new and came with the original box and charger it also came with free Apple Music which is in amazing deal because if you buy from Apple you don’t get free Apple Music and it’s been three years since I’ve bought them and they still work perfectly 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Absolutely love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by how well the noise cancelling feature works. I have had a couple of connectivity issues but they were easily resolved and mostly haven't had any trouble (a few months after purchasing).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wow very happy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EarPods are the best, I workout a lot so I’m very happy with them because they actually stay inside my ears. The sound is also great which is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mediocre

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd airpod pro. And it seems like airpod pro’s life expectancy is like 2 years. Right after 2 years it starts failing like mic makes really high pitch noise. And it’s even worse when you use it in noise canceling mode. Also when i make a call people always say my mic is muffling. And worse thing is you can’t clean it. I won’t recommend airpod pros to someone who likes to use headphones, earbuds most of the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i loved it. It’s my best purchase ever

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    ALMOST PERFECT -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds work perfectly!! Not a scratch, ABSOLUTELY LIKE NEW- one oops, The buds were supposed to arrive with everything as new, BUT NO MEDIUM TIPS. I had to buy them separately!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear Pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing stereo sound and great noise cancellation. They fit just right regardless of ear size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! The sound is great and I’m pretty happy with them. My only issue is I bought the pro so they had the rubber ends to help them stay in my ears. But they fall out after a bit. So I’m going to try the attachment that holds them over my ears or a cord so I don’t lose them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent headphones and value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow too good earphones , nothing can match this quality of sound and Noise cancelling. Spatial audio is additional highlight Except one drawback , battery capacity can be better

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stay in my ears better than any I have had. They block outside noise. Wonderful for listening to podcast and music. I even fall asleep and they stay in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that my old ear phones were good enough but I gave these a try. The sound and functionality is well worth the money and these are much better than my old ear phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good pair of earphones, but not for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good pair of earphones, sound quality was good. But I found it hard to use it especially on the move. It kept falling off. I had tried all the ear tips that was provided. I had bought those earloops from amazon to keep it in place, which was inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    AirPods 2nd gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a pair as a gift Love the quality, excellent condition

    I would recommend this to a friend
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