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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 142 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished iPad with Wi-Fi - 32GB for its great overall performance and excellent condition. Users appreciate its ease of use and consider iPads to be the best tablets available, especially given the good price. However, some customers feel that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 142 reviews
  • Rated 5 out of 5 stars

    Good ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad on good condition able to use face time and other apps , no issues with it . Definitely will purchase another one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wont hold charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mentioned as a great condition product . However when i started using it I figured out that it wont hold charge . Charge is draining out in couple hours . My 12 year old ipads will hold charge far better than this one . Poor experience from best buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally like new !! You would not know it was as a refurbished item .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gift nice color good battery great price happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My refurbish iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a sixth generation and did not know it was that one and it’s a little slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived and took no time to transfer info from old IPad with no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not support iOS 18

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for iPad however it does not support the newest iOS 18. Most apps require the newest iOS in order to be used. For example, Netflix and Disney app will not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the I pad good battery excellent charger good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good with the ipad except the charge port is loose. The charger doesnt fit tightly n the port. But its charges and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished price but it did not come with a charger for it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 months ago and now battery only lasts about 45mins before dying and needing to be plugged in. I knew a refurbished Ipad was a gamble but I expected it to last longer than 2 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPad, it looks like a brand new. My son loved it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Refurbished IPAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPAD had a dead spot in the middle of the touch screen. I returned the item yesterday.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbish iPad was useless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working in less than a month, freezing at startup with only the Apple logo appearing. I attempted to restart it and connect it to my MacBook, but nothing worked. Now I’m facing a repair bill of over $250. This purchase was completely pointless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evidently they sent me the wrong product its locked and i camt get a refund or get it unlocked. Granted it wse s refurbished ipad and only $120.......im just disappointed with tbe customer service.....ive spent another $1500 there.....but i guess im trying to get over on them for 120.....smh Ill be ok.....lol

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad pad was refurbished when purchased. I tried to turn it on and it would not turn on. I took back asked if they got it fixed I would keep it but the agent said he would just do a return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Older Stock Refurbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it didn’t arrive in time for my need. When I returned it (unopened), the associates took it out of the shrink wrap and could not get it to take a charge after 20 minutes of having it plugged in. Glad I wasn’t keeping it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen not working!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad will charge and seems to power up just fine but the touchscreen does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never arrived didn’t receive a refund. Despite contacting best buy. Do not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in great condition, works perfect. No complaints here

    I would recommend this to a friend
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