Customer Ratings & Reviews

Fantastic phone and it is even the old model but I love it. It is very good condition and the battery life is very good. I’m very impressed.

great phone and I enjoy it and I still have it. it works perfectly.

It was the best purchase. I upgraded my daughters phone. She loves it!

Amazing phone perfect for my child good to perfect condition highly recommended

Phenomenal condition and performance, 99% battery life as well, for $300 well worth it

I bought this iPhone 12 recently. The description says Apple - Geek Squad Certified Refurbished iPhone 12 5G 64GB (Unlocked) - Black. But it is carrier locked. It became just more than 15 days I purchased. It was too late for return when I came to know the status of the device. I loose more than $300. -Snigdha

Very good phone and very good condition 9/10 i love it

At a very good price and it was a gift for my goddaughter, and it is working very well.. I recommend it.

Great product, looks new. This is the second one I buy.

Phone didn’t work at all. Touch screen kept freezing, apps kept shutting down, texts would not go out and the same text would be received over and over again every few hours. Complete garbage. Returned to store after 2 days.

Great quality, very minimal damage and seems to be working like new

[Employee of bestbuy] Iphone 12 came in good condition. However, the battery has 71% health. Whenever the device is charging (20w power supply) the phone will still keep draining the battery if you use it while charging. If you're going to refurbish a phone to resell, then at least swap out the old damaged battery.

Love refurbished Apple products from Best Buy. I buy them every time. I also love the $400 raffle offer if you write a review. :)

Delivered on time, and product is working ok, sometimes the phone freeze

Battery health 87%. Refurbished iPhones via geek squad don't mean we get a brand new battery. Good thing is no cosmetic damage.

The phone was locked and cannot connect with any carrier.

Tried to save money by buying this phone. You charge it in the morning and by 1pm its dead. Tried to return it and its past the 15 days. Best buy tech was no help at all. So disappointed.

So I always get my phone through Best Buy is unlocked and refurbish, especially iPhones, and this iPhone was one of the best deals that I have ever had purchasing a device. It was remarkably clean and no scratches. No cracks no dents or anything works perfectly fine and has a great battery. I highly recommend buying your iPhone refurbished and unlocked through Best Buy.