The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
Rated 1 out of 5 stars
Bought Unlocked but I received carrier locked
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this iPhone 12 recently. The description says Apple - Geek Squad Certified Refurbished iPhone 12 5G 64GB (Unlocked) - Black.
But it is carrier locked. It became just more than 15 days I purchased. It was too late for return when I came to know the status of the device.
I loose more than $300.
-Snigdha
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone didn’t work at all. Touch screen kept freezing, apps kept shutting down, texts would not go out and the same text would be received over and over again every few hours. Complete garbage. Returned to store after 2 days.
This review is from Apple - Geek Squad Certified Refurbished iPhone 12 5G 64GB - Blue (Unlocked)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Service Battery
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Iphone 12 came in good condition. However, the battery has 71% health. Whenever the device is charging (20w power supply) the phone will still keep draining the battery if you use it while charging. If you're going to refurbish a phone to resell, then at least swap out the old damaged battery.
This review is from Apple - Geek Squad Certified Refurbished iPhone 12 5G 64GB (Unlocked) - White
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love refurbished Apple products from Best Buy. I buy them every time. I also love the $400 raffle offer if you write a review. :)
This review is from Apple - Geek Squad Certified Refurbished iPhone 12 5G 64GB - Blue (Unlocked)
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 12 64 Gb
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered on time, and product is working ok, sometimes the phone freeze
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery health 87%. Refurbished iPhones via geek squad don't mean we get a brand new battery. Good thing is no cosmetic damage.
This review is from Apple - Geek Squad Certified Refurbished iPhone 12 5G 64GB (Unlocked) - White
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Worst experience ever with a phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried to save money by buying this phone. You charge it in the morning and by 1pm its dead. Tried to return it and its past the 15 days. Best buy tech was no help at all. So disappointed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I always get my phone through Best Buy is unlocked and refurbish, especially iPhones, and this iPhone was one of the best deals that I have ever had purchasing a device. It was remarkably clean and no scratches. No cracks no dents or anything works perfectly fine and has a great battery. I highly recommend buying your iPhone refurbished and unlocked through Best Buy.