The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great phone for a great price.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been needing an upgrade for quite some time so when I saw that there was a special offer for a certified refurbished device I jumped on it. The phone is in almost mint condition with one tiny superficial scratch on the screen one scuff on the corner of the aluminum siding and body and battery are perfect. Battery health is at 100 percent and everything works exactly as it should. Getting a refurbished phone is no longer a worry because of how great this experience has been.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my husband, old iPhone 13 to small and not enough storage so went with a 14 max pro he absolutely loves it and doesn’t need glasses to see his text or work the phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was actually a good deal, but wish it was cheaper. For $200 more I could've have bought a a new 15 Pro Max, but It's ok. Its still a good phone and I love the 12 interest free payments, so in that sense I saved money. And the phone works great!
I would recommend this to a friend
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone came dirty and with scratches on screen. Came with incorrect charging cord. Battery life sucks @ 86%.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
I am happy with the purchase!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product arrived as I expected. The only detail is that the battery % is not reported with the reconditioned one. For the rest, everything is fine!!!
I would recommend this to a friend
Rated 5 out of 5 stars
perfect condition
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the phone was in perfect condition, cero problems. Great !!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased an unlocked AT&T iPhone 14 Pro Max in April 2024 , added it to my line fine come six months later I try to upgrade the phone and the phone is now showing black listed the previous owner of the phone must have reported it stolen, but some how Best Buy missed it or they planed it just right before reporting it . I’ve gone back and forth with Best Buy customer service over the phone and in store with geek squad sending me to AT&T and Apple but they didn’t sell me the phone Best Buy did they all told me it is out of their hands. I have yet to here back from Best Buy regarding the matter.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Talked to AT&T. Phone was still locked to AT&T due to still being under a payment plan. Unable to find out how long payment was on phone yet due to not knowing account number phone HAD BEEN associated with. Was suggested to return to Best Buy to avoid phone getting black listed.