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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $1,249.99

Customer reviews

Rating 3.9 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance and condition of the Geek Squad Certified Refurbished MacBook Air, with many describing it as looking and working like new. Positive feedback also highlights the ease of use and the attractive price point for the value received. However, some customers reported issues with battery life and discrepancies in the advertised storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 91 reviews
  • Rated 2 out of 5 stars

    This model runs too hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day after we got this laptop, we noticed that it was almost always hot to the touch, and its fan was blowing hard. It turns out that on Apple’s support forums, this model is known for this behavior. Having owned only Apple computers since 1989, I was shocked, because no other computer I’ve owned has run so hot for so much of the day and night.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works well, no issues. 4 stars only because when it was shipped it was not inside the bubble pouch that was in the box, just set on top of it, leaving the laptop against the top of the shipping box with no padding. Hopefully no hidden damage was done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air Mac good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great the only thing was the charging cable wasn't good it was like smashed. And the fan is loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Used to get really hot fast but it slowed down the past couple of months! Nothing wrong:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, works great for my school work. Its lightweight and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son is using it for college and the overall performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ready for pick up earlier than expected and I absolutely love it. It looks completely new, fresh out of the box. It’s running smoothly and I am so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal for the price! Exactly what I need for school and remote work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does about everything the 14” will do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont pay for a 14 unless you really need It for work or processing.Save $1,500 plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son his so happy with his refurbished MacBook. We purchased this last year for our college student. We were pleased with the quality of the laptop considering that it was refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality. The first one they sent us was the wrong size as far as the hard drive, but they were quick to replace it with the correct one, and it arrived in great shape and works really well. Looks basically brand new and functions well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast and Macbook is in good condition. Battery life is horrible but overall good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A good deal, well refurbished MacAir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haqve just begun working on the MacAir, but it is fine condition and functions are working. THis is a good deal and should be a reliable pice of equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, glad it was on sale. only note is that the screen smudges, but that was to be expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished MacBook Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good just had a few scratches and nicks

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    MacBook Air

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised to see that this refurbished item turned on and worked like normal upon arrival- and then less surprised when, after updating, it turned off and refused to turn back on despite all home-remedy efforts. I took it right back to Best Buy and the employees were able to resolve my problem in no time at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job, but slow and clunky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived relatively timely and works. That being said, it's a bit clunky and slow. I don't do anything particularly special (email, office applications, occasional EMR use for hospital work). I have an MacBook Air, which I bought new, and is similar age to the refurbed one I bought, and my OG one is superior to the refurbed one I got from best buy. So it works, but it's not stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeeaaattt !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so smooth , love the MacBook color ! Super satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its nice for recording music on garage band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. I bought it to record my sons violin playing and my bands misic on garage band.it is working nicely so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! No issues! Exactly what I wanted and needed!

    I would recommend this to a friend
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