Customer Ratings & Reviews

Battery life was very poor. Fully charged it and it died the next day with no use or apps open. Had to return

Worthless and slow. I've created the trade-in programs for Toshiba America and 6 divisions of HP. This was a waste of time. I wouldn't ever consider this a "quality refurbishment". The sales staff also informed me this was a constant problem with Geek Squad refurbs.

The computers were horrible quality even for second-hand. The keyboards did not work, one was actually broken and we ended up returning everything.

I bought a refurbished MacBook Pro. My screen stop working less than 3 weeks after purchase and warranty is already expired

Ordered this laptop and all that Best Buy sent was an empty box. Needless to say, I am less than impressed

I can’t give it a 0. Ordered on a Sunday said would be in on Wednesday. Purchased for a birthday present. A week later still hadn’t received package!

The hardware is in great condition and is excellent to use in the pinch that I'm in (laid off, need a computer to apply for jobs). It runs a little slow and requires a restart more regularly than I'd like, but overall, happy with my purchase for the price.

Good graphics and fast speed. Good battery and good charging.

Stop saying that you are "saving $750" on a used MacBook Air. This is an old Intel-based version that is worth about what you are selling it for. You can't compare that price to the price it was when it was new. I wouldn't even buy an Intel-based Mac now. Their shelf-life is limited since Apple Silicon has now been out for over four years. VERY deceptive adversiting and it needs to STOP. Best Buy needs to distinguish itself from the guano that is Amazon.

This thing is amazing the girlfriend loves it! Amazing purchase and works flawlessly!

As far as I can tell, it works well. I’ve only been using it for about a month. A fair amount of cosmetic scuffing is evident on the outside of the laptop. All in all, for me, it was worthwhile to buy the refurbished version.

Basically this macbook is wonderful. Cant believe this macbook is close as new when it came

Very disappointed. The A and S keys were worn so low the were illegible. The refurbished Mac book was 5 years old and had been hammered the whole time apparently. I called and asked for a warranty and was told it was one year then 90 days then two weeks. I spent 3.5 hrs on the phone before being hung up on and finally had to return it.