Customer Ratings & Reviews

Works very well. The unit looks as good as new. Well worth the money.

Literally in perfect condition as if it was fresh out of the box. I saved about $500 getting refurbished rather than brand new. Perfect for computer for college!

A good refurbished product, bought for my daughter because she wanted a Mac book and she loves it so far. Me being an almost 40yr old mom, I don’t find it that tech friendly but for the younger generation, I guess it’s right up their alley.

After charging laptop would not hold battery for more than a few days. Seems to drain fast when off. Also found that it lagged when opening software.

Good quality no scratches, looks brand new and feels brand new. Very lightweight. keyboard a little hard.

I bought this for my mom for Christmas, and it’s perfect. It came uncharged, and was incredibly slow at first, so we freaked out a little. Once it charged up it worked perfectly! I can’t speak to the battery life, since my mom insists on leaving it plugged in constantly, but it easily handles her 400 open tabs without overheating. She’s also very happy it looks pink lol.

I love this laptop. The graphics are so hd, seems brand new. Only thing is that it dies quicker than an hp or google chrome and is more expensive.

Love it, my kids like it. Performance is nice and super easy to take their online classes

Sleek, stylish and works very well. The purchase and delivery process was super easy. This was primarily purchased for personal use and so that my boyfriend can deejay.

She loved it great present for a gift for anyone very recommended

Is a excellent condition no scratch in the laptop all bottom works

My daughter is very pleased. It works wonderfully.

Works amazing, wouldn’t have guessed it was refurbished. Honestly works so well it made my gf want one of her own.

It doesn’t feel like it should be that hard to get an acceptable refurb. I ended up having to order 5 machines, to get one that didn’t have dents, clear drops, shedding screen, or too many battery cycles. Best Buy would be better served to up the acceptable quality control. We all wasted a ton of time and money shipping, me returning to store. Scratches, fine. Left over sticker marks, key caps that have worn off, fine…clearly something dropped on a system hard enough to dent the metal, not fine. I love Best Buy, will always do business with them because despite the hassle, I still ended up with a great machine and no issues with all those returns. I just know they would be better served rejecting buy-back program devices that have clear dents.

Arrived fast, looks great and runs perfectly. Bought as a gift, very pleased with this purchase

The laptop was just as described great condition thank you

I love the price and good product. I will buying some more electrónics like this

Best buy is the best! Best computer and no issues, would recommend.

Tis Mac is a real bargain and works really well. We’ve very pleased we bought it

I love my computer. It’s great. But it won’t stay charged. I think I need a new charger.