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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.4 out of 5 stars with 109 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the overall performance and excellent condition of the Geek Squad Certified Refurbished MacBook Air. Users appreciate its sleek design, fast speed, lightweight build, and ease of use. However, some customers have reported concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 109 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Very nice reconditioned computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The unit looks as good as new. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, wouldn’t have guessed it was refurbished. Honestly works so well it made my gf want one of her own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refurbished product, bought for my daughter because she wanted a Mac book and she loves it so far. Me being an almost 40yr old mom, I don’t find it that tech friendly but for the younger generation, I guess it’s right up their alley.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Genuinely could pass as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Christmas, and it’s perfect. It came uncharged, and was incredibly slow at first, so we freaked out a little. Once it charged up it worked perfectly! I can’t speak to the battery life, since my mom insists on leaving it plugged in constantly, but it easily handles her 400 open tabs without overheating. She’s also very happy it looks pink lol.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mac book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was just as described great condition thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A good mac for multi use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my kids like it. Performance is nice and super easy to take their online classes

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally in perfect condition as if it was fresh out of the box. I saved about $500 getting refurbished rather than brand new. Perfect for computer for college!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality no scratches, looks brand new and feels brand new. Very lightweight. keyboard a little hard.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The graphics are so hd, seems brand new. Only thing is that it dies quicker than an hp or google chrome and is more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Style

    Rated 5 out of 5 stars

    Loving our Mac!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, stylish and works very well. The purchase and delivery process was super easy. This was primarily purchased for personal use and so that my boyfriend can deejay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price and good product. I will buying some more electrónics like this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product had a few charging issues where it would not hold power sometimes

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Frustration

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t feel like it should be that hard to get an acceptable refurb. I ended up having to order 5 machines, to get one that didn’t have dents, clear drops, shedding screen, or too many battery cycles. Best Buy would be better served to up the acceptable quality control. We all wasted a ton of time and money shipping, me returning to store. Scratches, fine. Left over sticker marks, key caps that have worn off, fine…clearly something dropped on a system hard enough to dent the metal, not fine. I love Best Buy, will always do business with them because despite the hassle, I still ended up with a great machine and no issues with all those returns. I just know they would be better served rejecting buy-back program devices that have clear dents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best! Best computer and no issues, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast, looks great and runs perfectly. Bought as a gift, very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis Mac is a real bargain and works really well. We’ve very pleased we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works better than new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a MacBook for school this is not a bad alternative. If you don’t want to spend over 1,000 for the newest Mac then try a refurbish Mac. It doesn’t have the newest features but I have seen people with the 2014 Mac with the light up Apple. So those new features are not important.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Gold Refurbished MacBook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was much older than I realized. Would be a great item for someone who just needs to simple things like check email, a little typing, and only keep a couple tabs open at one time. However, the condition of the computer was excellent! The color was of the item was unique and beautiful!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. It’s great. But it won’t stay charged. I think I need a new charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple Mcbook air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this MacBook for my daughter and she liked I highly recommended this product

    I would recommend this to a friend
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