Customer Ratings & Reviews

Works well, I haven't had any real struggle with having purchased a refurbished version! It was just super sticky and dirty when I got it. So that ... was gross.

Don’t wait buy and receive everything as seen , pretty good MacBook only returned due to minor cosmetic issues with screen turning yellow

So far so good I had the Mac book 13 pro more than a year , it still work good. It is for my boy do home work . I hope it can be using few more year

This is an excellent product, that’s is easy to use, has great performance and amazing features.

It works amazing would definitely recommend, would buy this again

Works okay. The tabs won’t load so I can’t see the open pages I have when working though :(

Second time buying a refurbished laptop through Best Buy. Will not be buying another. The first came with a cracked screen, this one has keyboard issues (the space key works inconsistently at best, and the entire lower frame of the device bends if you apply even a little force. Geek squad will not repair since they are all out of warranty. Either buy new or buy used elsewhere.

I didn’t keep it but I loved the fast shipping and ease of returning. The reason I didn’t keep it was because there was an opportunity to have a brand new one as a gift from my parents.

it’s a great laptop however i found out it’s one year too old to do things like airplay. i found out 1 day post return date which was a bummer so im gonna have to find another solution. other than that its a fantastic laptop

I went @ Downey ca. bestbuy Geek squad. They are Not very helpful. They said it’s 2023 model but I found out that it’s 2017. They lied to you just to sell their product. The screen has many scratches. Learn my lesson from buying geek squad refurbished. Not recommended?

Purchased this Macbook for my daughter, and she loves it. Wouldn't have know that this was refurbished. Perfect all the way around.

Stay away from Geek Squad refurbs. I had an issue with the macbook I purchased and took it to Best Buy. They told me they can't service it and had to call bestbuy.com. Called bestbuy.com more than 5 times and each time i am told something different. Last I was told is to take it back to the store! Worse experience ever.

Great working computer for the price. I’ll buy another again

I highly recommend this to everyone needing a laptop

Item arrived in like new condition, looks brand new and is working great!

So far so good. No issues, it was a Christmas gift and my so has been wanting one for a long time

Product is reliable but won’t recommend to persons wanting to use since the graphic is very bas

Im having to return this item...it obviously wasn't checked out well as it is shutting down with 50% charge and other little quirks...its a shame...thought I was getting a good deal...

Good quality for the price for sure! Doesn’t run slow at all.

Excellent condition. My daughter is very happy. Highly recommended