Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $459.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.1 out of 5 stars with 61 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the performance and convenient Touch Bar of this refurbished MacBook Pro, frequently praising its functionality for work and school. However, some customers noted issues with the condition of the laptop upon arrival, including minor cosmetic imperfections and concerns about the charger. The price point was also cited as a positive aspect for budget-conscious buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    MacBook Pro Intel Core i5 2019

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all good with it, mine came with some dents and a deep hit on a corner, but for the price it's all good for daily use like word, YouTube, etc. The only problem with it is that it heats up crazy fast when you use it for a long time or when you have too many tabs open, this even if its disconnected and the fans start going off making some noise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    A very good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good purchase. The MacBook has a couple of scratches, but it’s fine The keyboard, the Touch Bar and the screen work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having it for over a month no problems working great for me and my family we all used it thanks Best Buy and geek squad for an awesome refurbished MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheaper alternative

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re tight on cash, but really want to buy a MacBook Pro instead of a MacBook Air just buy the refurbished MacBook Pro it’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Refurbished Macbook

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition, I really love the Touch Bar! High picture and color quality and has surprisingly loud speakers

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    DONT BUY THIS !!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A total failure!!! As soon as I opened the box I realized that the computer was in bad condition. To begin with, it came with a broken screen in the part that says "MacBook Pro", not only that it was also scratched everywhere and the most shocking thing is that the keyboard didn’t work. It is understandable that being a used computer you can expect things like scratches, but that's why it has a rating of more than 4 stars and for that reason you pay more. Not for something completely useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Macbook Pro 13 inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, works perfect for school and or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging it arrived in was a little sketchy but overall the MacBook has worked perfectly and it didn’t come with any dents or scratches which was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad looking for an affordable computer! Good for just starting college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful product I have not had any problems with this computer, it arrived in very good condition.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 4 out of 5 stars

    Only had for one day but still good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up exchanging my laptop for a newer one but the refurbished laptop I received was in good packaging and turned on and functioned just fine. Few imperfections on the edge of the laptop and a few smear marks seen prior to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this pre-owned laptop to everyone that need something really good and doesn’t have lots of money to spend in a new device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dream MacBook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been dreaming to own a MacBook but can’t afford to buy one. My son suggested to buy refurbished because it is good for the environment plus has a warranty and works like brand new. I followed his advice and never regretted my decision. The MacBook was great and working excellently. It saved me a lot of money.

    I would recommend this to a friend
  • Cons mentioned:
    Condition, Overheating

    Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay. It arrived with some more knicks and marks than I had expected. It also overheats really easy. Overall, for a refurbished MacBook I would have not paid that price. Learning experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical buying refurbished, but it runs like it’s new. Supper fast and lots of storage. Great for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refurbished Macbook Pro.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an older MacBook to run some existing software and this computer worked out perfectly. It arrived 5 days earlier than stated. If you're looking for an older refurbished computer that will be covered by your service agreement, buy it from Bestbuy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Keyboard Stopped Working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so, to begin with this product was amazing when I first got it. Brand new and shiny, outside was beautiful. Worked well, until one DAY it apparently just stopped working from the keyboard. I got so scared because it was working just fine. I went to Best Buy and the guy at Geek Squad was just shaking his head at me the whole time. He then told me no matter what, dont trust refurnished. He then went to tell me that this was common, and that the keyboard wasn’t fixable, and the item was eligible for return. But he did say that I could pay $50 for the Best Buy membership ad return it because I was still under the 60 day policy return with Best Buy. I’m happy i got my money back but please BEWARE! Also the battery life wasn’t that great, took time to start, not worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Older is better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lime it because it is the latest with a better features but i still prefer my old MAC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Refurbished MacBook Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with her refurbished MacBook Pro. She uses every day for school. It's works very well and we haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook pro 2020

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been really helpful for me especially doing homework for college

    I would recommend this to a friend