Customer Ratings & Reviews

I am in love with the laptop, it has great battery life, lightning fast speed and everything is functional. I was surprised that it was refurbished because it feels like a brand new MacBook.

When using this to surf the internet it would take about 3 hours to drain the battery, when using the adobe suite 1 hour. It also would be crazy hot underneath and on the touch bar. I upgraded to this from and older air and it took much longer to start up any of the adobe suite software, normally about 10 minutes. Had to return it

I bought this Mac being cheap and regret it. It functions but the fan kicks on fast and it’s loud. I can be doing easy task while at a desk and the laptop just runs hot and the fan just stays on

Bought this laptop a couple of months ago and it has served me well for school work and general work. It has a good price and i expect it to last me a while!

Good computer fans very loud and gets very hot I would buy a newer model

Loved the MacBook but the cable was defective. Have geek squad purchased and they misdiagnosed that it was a bad cable. Went to apple and they showed it was bad, was sick with flu two weeks, went back to geek squad once recovered, they would not replace the bad cable that was received with computer. My purchase warranty had expired while I was ill, by three days! . Total bull. I was so angry that I bought the replacement cable back at apple. What good is geek squad and they had record of the original visit. Ridiculous!

Brand new second hand. Used but in almost mint condition and function great. No problems after 1+ years.

This is a nice computer with a nice set up and a lot of features. We purchased this refurbished, but it looks and works like new. We bought this to replace an older model that reached its time. Processor is not as fast as the newest models, but this is a good option if you are looking for a good computer at a more affordable price.

Got this item very good condition. Saved a lot against buying a newer version for video editing. Six times faster than my Mac Book Pro bought 10 years ago. This MACs were useable for a long. I got 2 older ones still works.

Mine is a solid "Very Good" given in terms of how it's working and its really great cosmetic condition. The only area I notice wear is the keyboard which is pleasantly "broken in." No doubt it will need a battery replacement before we pack it in but, for the money, I'm very pleased,

Love it. Works great, perfect condition, fairly priced.

I was very excited when I found this deal at Best Buy, I have always wanted a Laptop Pro and the 16” screen size added extra excitement to the purchase. The truth is that this laptop never worked to my my expectations compared to my previous Air.

I love this MacBook. I’ve had one for a long time, but it got destroyed in a flood. I purchased this one to replace it. I was adamant on getting the same one I had before, because I just love it that much. They don’t even make this model anymore, and they only made so many of these before discontinuing it, so I’m really happy and thankful that I was able to get it again. The staff at the store was beyond accommodating in helping me locate it and place the order to have it delivered, and I am beyond grateful. It’s refurbished, and I don’t usually buy things refurbished… so that’s a bummer. However, it’s in perfect condition. You would never even know it’s refurbished with how great it looks and functions.

This is my first time owning a MacBook Pro and I LOVE it! Works great. I love the screen size and the speed is awesome. It came with a few scratches, but I bought it refurbished, so I'm not too worried about it. Overall great purchase!

Fast and large screen are amazing- loads quickly and have had zero problems

MacBook is in overall good condition. This is not my main computer, more of a backup but also needed an old Intel model to run certain programs. Showed up in good condition with no major blemishes and works fine so far.

I bought this for my Granddaughter for High School. It has exceeded her desire and needs. Thank You Geek Squad

Overall a great MB Pro. I'm pretty particular and was very surprised that it arrived in perfect, like new condition. Everything has been working perfectly. Included was a new power supply that was NOT Apple, but seems to work just fine. It was a great find and addition that was nearly 1/3 the price of new. I would definitely consider a refurbished unit in the future

I love my Macbook so much. Easy to use and it was in excellent condition when i got it.

I love all apple products but especially the MacBook, it's like this everything I open my MacBook I feel like Im living in the future. I love the way it looks feel runs and the core system inside of the computer works. Nothing will ever come close to apple Macbook pro laptops