Customers are satisfied with the Geek Squad Certified Refurbished Magic Keyboard for 12.9-inch iPad Pro. However, some customers have expressed concerns regarding the keyboard's quality, citing issues such as damage and defects upon arrival. Reports include problems with keys and the keyboard's overall condition. Potential buyers should be aware of these reported quality inconsistencies.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good conditions, product dirty
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item arrived dirty, it’s does work well and conditions are ok.
I would recommend this to a friend
Rated 1 out of 5 stars
Terrible Quality (Damaged Product)
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was my first negative experience using the BestBuy refurbished option. The Magic Keyboard arrived pretty damaged at the hinge and the charging port. There was also damage inside near the camera cutout, and flecks of dirt were seemingly pressed into the back cover, which is nearly impossible to remove. I would not expect any retailer to sell something in this condition for over $200. Overall, the quality is poor, and I am generally disappointed in the BestBuy refurbished program.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Save $$$ & Try. Love it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are amazing. Saved money and the Magic Keyboard is completely, fully functional.
I would recommend this to a friend
Rated 5 out of 5 stars
Magic Keyboard.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the keyboard. Soft touch keys. Back light is to see in dim light. Comfortable to use. Refurbished is as good as new.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excelent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent article, I loved it. So far I haven't had any problems with the product. I recommend it.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Magic keyboard
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great investment! Make your day on the go flow smooth.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Just like brand new, would buy again
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
works perfect, looks brand new. I would buy again
I would recommend this to a friend
Rated 2 out of 5 stars
Dirty and Damaged
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
BB did not have any "new" magic keyboards, so I bought this "geek squad certified refurbished" as a Christmas gift. When it was opened on Christmas morning, it seemed to work perfectly. However, it was extremely oily with smudges and there was a crack in the opening for the camera. I returned it quickly the day after Christmas.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
iPad to Laptop
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved this case. It pretty much turned my iPad into a computer! It has a great trackpad and a quiet keyboard. Love it !
I would recommend this to a friend
Rated 3 out of 5 stars
Disgruntled but OK
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am disgruntled that this keyboard was sold as a standard US QWERTY keyboard but I received an international keyboard which is very awkward to utilize on a daily basis. I have been teaching myself to use it but it still annoys me daily.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Decadent, but works for me.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second magic keyboard. I broke the key on the other one and debated heavily whether to re-invest in a new one after Apple wouldn't replace my key. My compromise was to buy a refurbished one, and I am pleased I did, as it saved me money and looks new.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, was a good deal and just what I needed!!!
I would recommend this to a friend
Rated 5 out of 5 stars
BUY BUY BUY
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolute game changer. Easy to use and great for on the go.
I would recommend this to a friend
Rated 1 out of 5 stars
Don’t waste your time
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give this whole thing zero reviews if I could I ordered this for a birthday present and they sent the wrong keyboard. It does not fit. It is way too small. Customer service was a joke.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it its great for work and entertainment the battery could be a bit better.
I would recommend this to a friend
Rated 5 out of 5 stars
Great item
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This keyboard work great I wish I would have had it all along
I would recommend this to a friend
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dirty and damaged, better just buy on facebook market for used
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Bring Back Geek Squad Magic Keyboard
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Please please Bring Back Geek Squad Magic Keyboard