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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.00

Customer reviews

Rating 4.2 out of 5 stars with 22 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Rating 4.5 out of 5 stars with 20 reviews

Customers are saying

Customers are satisfied with the vibrant Green Alpine Loop and lightweight Titanium Case. They appreciate the long battery life that supports fitness tracking and sleep monitoring. However, some customers have expressed dissatisfaction with receiving the wrong color band.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 5 out of 5 stars

    Basically Like a New Watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I received had a depleted battery health at 97%. I exchanged it for another one and the second one I received was perfect. I feel like it was a one off issue. Highly recommend refurbished at Best Buy. You save a ton of money this route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, looks new, working great, fast charge, lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Wrong color band

    Rated 5 out of 5 stars

    It was time for a new watch so i went big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch its so big and fits my wrist so well the band i dont like but ill chang it its a bright material andlotion on my hands and wrist looks like a smude of dirt on it i hate that but the watch itself… love

    I would recommend this to a friend
  • Cons mentioned:
    Scratch

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the watch has been great. A small insignificant scratch that you can hardly tell. Works and functions work perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Green alpine loop, Titanium case

    Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Apple Watch I have ever owned and I owned like every series battery life a+ nice big screen the options are endless I would highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Synchronization

    Rated 5 out of 5 stars

    Apple watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tee apple watch is working good. initially some issues to download apps and be synchronized with the Iphone, took me some time to understand the requirements

    I would recommend this to a friend
  • Pros mentioned:
    Price difference
    Cons mentioned:
    Oxygen sensor

    Rated 5 out of 5 stars

    Good as new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new. I bought because there’s not a huge difference between the Ultra 1 and Ultra 2. Apple is in a fight due to the oxygen sensor. I don’t want an ultra 2 if it doesn’t work full capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Green alpine loop, Titanium case

    Rated 5 out of 5 stars

    Refurbished Apple Watch Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was refurbished but not a scratch on it and the battery life was still 100 percent. It was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great watch

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. I am a female and it is a pretty big screen but i love the battery life. It last days without charging it. I use it mostly for tracking my fitness and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Price difference

    Rated 5 out of 5 stars

    Refurbished Apple ultra smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, short wait for in store pickup, item was as described! Thanks Bestbuy!

    I would recommend this to a friend
  • Cons mentioned:
    Wrong color band

    Rated 4 out of 5 stars

    Nice service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only wrong, it’s arriving with other color band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Wanted blood oxygen and didn’t want to pay full price. Battery health was good. Condition was excellent. Would buy refurbished again. Do wish they put battery health % in description, but there are probably too many to do that.

    I would recommend this to a friend
  • Cons mentioned:
    Wrong color band

    Rated 2 out of 5 stars

    If you don’t care about the band it’s good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this 2 star not because of the watch but due to the band received. Not sure if it’s luck of the draw but I made 2 attempts to get an orange alpine band and neither order came with that band. The second order arrive with a sport loop that isn’t even marketed to the ultra, lol. The watch itself is fine but you should check battery capacity upon opening.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome watch. I am happy and satisfied with this purchase. My husband loves his watch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! I love how long the battery lasts compared to the other ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrobg strap size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team members were A++ But the iwatch came with size small strap. Went back to the store but Iwas told no bigger size available ??????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and tracks my activity all day long!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal like this is what I love about the Best Buy app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    defective charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger they provided didn’t work. I contacted Customer Care both in-store and online, but it was pointless. Best Buy has the worst customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Device came with scratch on the screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple Watch and the device came with a scratch on the screen. I'm going to return it

    No, I would not recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.5 out of 5 stars with 20 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, comfort, design and software. Editors are less positive about portability and usability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • CNETRating, 4.4 out of 5Lexy Savvides on November 16, 2022

    Apple Watch Ultra Review: The Most Exciting Change in Years"Honey, I blew up the Apple Watch."

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  • TechRadarRating, 4.5 out of 5September 21, 2022

    Apple Watch Ultra reviewThis is the Apple Watch you've been waiting for... if you can afford it

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  • The VergeRating, 3.5 out of 5March 7, 2023

    Apple Watch Ultra review: an aspirational debutThe Apple Watch Ultra is big, a lil' chunky, and goes hard on features that the average Joe won't need in their everyday life. And at $799, it's the most expensive watch in the current Apple Watch lineup (Hermès edition excluded). After a week of

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  • The VergeVictoria Song on October 24, 2022

    Apple Watch Ultra strap review: choose your fighterPart of what makes the Apple Watch Ultra feel aspirational is the strap you pick at checkout. It's the smartwatch equivalent of getting sorted into a Hogwarts house — you're supposed to choose the strap based on the type of adventurer you are

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  • Tom's GuideSeptember 30, 2022

    Apple Watch Ultra reviewA review of the Apple Watch Ultra - Apple's first adventure watch

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  • Digital TrendsAndy Boxall on February 8, 2024

    I tested G-Shock's new Apple Watch Ultra killer — and it's greatThe new G-Shock Rangeman takes on smartwatches like the Apple Watch Ultra 2 by excelling at being a smartwatch you don't always have to wear. Let me explain.

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  • ZDNetMatthew Miller on September 27, 2022

    I put the Apple Watch Ultra through a Tough Mudder: Here's how it held upReview: Apple says the Watch Ultra is its most rugged and capable smartwatch to date, so I put it through the most ruthless endurance test. 15,000 meters, 10,000 volts, and 30 obstacles later, here's how it's held up.

    Full Review
  • Laptop MagRating, 4.5 out of 5February 15, 2023

    Apple Watch Ultra review: Does this wearable benefit non-fitness folks, too?Built for fitness fanatics, but normal people can still get a kick out of it

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