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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6109 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers value the iPad (5th generation) for its ease of use, large screen size, and ample storage. Positive feedback also highlights its lightweight design, good performance, and long battery life, along with its competitive price. Many appreciate the device's substantial memory capacity and clear camera quality. A small number of users experienced challenges finding a properly fitting case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 6,109 reviews
  • Rated 2 out of 5 stars

    pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    learning to use slowly. thank you. my 89 year old dad is using.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    9.7 2017 iPad cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good product. Flimsily built and not snugly fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I chooose the device was not cell able so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy not my choice again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the service. It’s my fault I purchased the iPad before Christmas. With what I thought was in store insurance. Was apple and it takes my bride two weeks to use her Christmas present.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's birthday. I have all previous iPad model all has close to perfect screen. This one just one drop screen shattered like nothing. This is just 2 days after buying it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to use this for two years. It won’t charge. The battery is completely dead, it is completely useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Newest IPAD a flop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did not transfer all from old IPAD! No accessorys are available through Best Buy so I cannot use new IPAD without possibly damaging the unit!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a big fan of Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent entire holiday setting up two Ipads with Apple customer service and kids couldn't download an app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product is good people are bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager has no idea what he is doing. Manager rude and unfrofessional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow, unusable. do not recommend this to anyone. get latest ipad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my pastor love gift its for his bible class every Wednesday evening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great iPad at very good price, the difference between this and iPad pro is not worth the extra price, most people will be very happy with this iPad. i have iPad air 32GB and this definitely is faster and have whopping 128GB memory and almost $300 cheaper than the price of iPad air back then. there was good promotion of $150 trade in on old iPad mini 2 which was great bargain. apple is more focused on introducing the high end feature on iPad pros and using a year old technology of bargain iPad. if you need iPad pro features go for that but if you need for casual internet use this is best for that purpose at very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Easy to use. Perfect for drawing great for games also to watch movies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Awesome ipad for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my aging and laggy Ipad mini for this ipad and I don't regret it. It is very responsive, a bigger screen and durable build. It's perfect for reading books, watching movies and surfing the web. Occasionally, I can also use it for light productivity tasks such as spreadsheets and document editing. I've been also using it to acces my windows machine remotely for doing heavy duty work. I absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Happy with puchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Ipad 128gb last Thursday and I am very satisfied. I love how easy it was to transfer everything from my ipad mini to my new Ipad. Additionally, I was able to save $87.00 on the purchase by trading in my Ipad mini. Excellent customer service! Very happy I went with this Ipad instead of the Ipad mini 4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    makes a great gift and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I donated one of these to my small church that need one for the audio video use and needs on Sundays. made a great gift. well built and great improvements over last year's model in memory and processor too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An interesting hybrid with an aggressive price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The current iPad is like the child of the original Air and the Air 2. It has a screen, thickness, and microphone layout that is more like th original Air than the Air 2, while having a processor that can match or edge the Air 2 in most applications. It also has better battery life than either of the previous tablets and a much lower entry price. The biggest thing I think people should be aware of is the screen. The screen is one of the brightest put into an iPad to date, but that is to make up for the lack of a laminated screen with anti reflective coating. This means that the surface glass and touch sensor are not laminated to the display. This is part of the reason this iPad is less expensive, and it’s also easier to repair. But it will make kind of a hollow thunk if hit with a finger nail, and it feels like it is flexing slightly if moderate pressure is applied. Overall, it is a great value for an iPad, but if the laminated solid feel and less glare on the display are deciding factors for you, you will have to move up to the iPad Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and it is wonderful. He loves it and it has plenty of storage on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally an affordable high quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is the best tablet you can buy! Apple hit the sweet spot on price to performance and it exceeds expectations. This thing is a power house and the most realistic choice for the average consumer. Highly recommend and highly satisfied with this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent IPAD for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it as an open box item with 128GB memory......great price and great useful tool for surfing the net as well as using Apple Apps! This is my 3rd version of the Apple IPad and love them!!

    I would recommend this to a friend
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