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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,905 reviews
  • Rated 5 out of 5 stars

    Phone I've been dreaming of

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my research paid off! Love my new iPhone! Love the camera features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to work with a knowledgeable and patient sal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and efficient. Karen, is awesome and would recommend her 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price, great colors, I love Apple.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would rather shop in the store for a phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather buy the phone from the store instead of ordering it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal assistant became more efficient. Camera options and editing meet my needs for outdoor and night activities. Love the live feature. I have More features yet to discover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a wet basement and the dehumidifier is taking care of the dampness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple delivered another great phone as usual. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new camera features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using iPhones since the iPhone 5 and they just keep getting better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the iPhone finally comes in purple it was so easy to order;););)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this iPhone for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a few days since the upgrade but very positive feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brand, Love the color, Love the size. Apple lover!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great price easy transfer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff made this such an easy upgrade. Phone is great as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife haapy life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves her new iPhone. If she's happy I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new iPhone 11. I needed s bigger phone. I love the green color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Purchase two of these to replace my teenagers outdated iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. Would recommend this item to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD BEST BUY OFFER THE BEST EASY AND FAST I LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and pricing is great! Upgraded from an iPhone 8!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was amazing helping me choose and setting up a new iPhone

    I would recommend this to a friend
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