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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,905 reviews
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taken some to get use to after my 7, but I am getting use to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is a great and reliable product. Best Buy always has a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter she loves it I have no complaints

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new Iphone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my new phone. It is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E x e c e l l e n t E x c e l l e n t E x c e l l e n t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Quick delivery. No problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of options. Lightweight. User friendly. Lots of color options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the phone. Purchased this to upgrade an old iPhone 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it / phone works great No issues and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenda Dale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for I love it the guys who helped me they all were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new phones for the kids. They like their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for non tech person! Patiently waiting the other one arrive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdated tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep waiting for an amazing apple development and I’m always disappointed. Nothing wrong with the phone, but starting to lag behind android competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has done it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Glad I did the upgrade! Love facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step down from the 11 max, but a nice upgrade from my old iPhone 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. Really happy with Best Buy and the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The switch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from android to iPhone and I love it the color purple is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade and my wife is happy. Happy wife happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her birthday gift and wouldn’t use any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got phone for 15 year old. He loves it. And the new camera is awesome.

    I would recommend this to a friend
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