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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,905 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works just as its supposed to plus blah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone. 6-11 was a great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff. Took a bit longer then I would have liked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase, Best Buy service was awesome! Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big apple person. I am always pleased with the apple products. This one is no different. A bit pricey but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice improvement over my earlier model.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price and service were very good. I am a satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new phone. Have not had any problems. Great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best iphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked it so much, I ended up getting a 2nd one for the wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was awesome and made my experience quick and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than the XR other than cameras. Nice phone though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love this phone!! I recommend this phone. Best phone ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves his new phone, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a hit for Christmas! My girls love their new phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this product and this sales clerk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a good phone. Haven’t had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great size screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the phone and takes great pictures of our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Mom, super upgrade from her old phone. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price! So good a deal I bought two!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.. awesome camera system.. easy to mana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhone 11 and the color is to die for!! Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from a samsung note 9 to this iPhone 11

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i'm enjoying the phone...now.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the phone with Verizon for an hour, then in their store with 2 employees for an hour, trying to figure out how to use some of the features on the phone.

    I would recommend this to a friend
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