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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,905 reviews
  • Rated 5 out of 5 stars

    Enjoyable new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with the professionalism of the representatives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our phone at Best Buy and we are just loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great value! Excellent service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great value! Excellent service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is excellent compared to previous models used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandchild love this phone big on apple phone's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceptional service and great product and great savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great new iPhones, and I love the new color choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has the black iPhone he’s so boring with his phones lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Wonderful people at Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Loved the phone. Great Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations, lots of upgrades, it's a fun phone to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees always work hard to make sure I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works great and a huge upgrade from my iPhone 6s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little to get use to with the new facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and even better it comes in different colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any other phone is a joke Samsung needs to stay to TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good phone good phone good phone good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, a little heavier and larger; real pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6s and it was definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed with the quality and ecosystem Apple delivers.

    I would recommend this to a friend
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