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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,905 reviews
  • Rated 4 out of 5 stars

    Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. I needed a new phone because mine would not hold a charge. Very nice phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful great sales person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only wish we wanted the colorful extra battery case but you had only the black one can we exchange? please advise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Took time to figure out how to install the som card. Several calls finally helped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am really enjoying my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is everything that I was anticipating I am really enjoying my new phone and the color is so amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not an Android!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it is compatible with my hearing aids and Can Am motorcycle. Miss my Google pixel II XL.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone. Facial recognition is a major upgrade from my older iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to set up and use. Some issues occurred with it but were quickly fixed after updating the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still getting used to different features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the upgrade. Was not aware that previous apps/alerts would not automatically transfer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Nice good picture quality. Lots of great features.. A good sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service great , the stuff helps everything you need to make the purchase happen. but really takes too long!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, for having to update phones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to pay over a thousand dollars for one phone. Got two phones for just over a thousand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff really gooood stuff. Really really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of getting used to. Many little quirks. Should all work themselves out eventually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his new phone for Christmas. Only downside is the absent of the finger print sensor we loved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone - a little big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an upgrade for my wife’s 5S. She likes it but complains it’s a little too big in her hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera! Works faster than my old phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is just OK, but everything feels great! Upgraded from an iPhone 8, feels worth what I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older I-phone. First phone was defective was able to return it with to his phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it’s a good phone I have noticed that the quality is not as good as previous models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great iphone for a budget buyer. i'd say it's worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I am having a problem with is getting my email. Everything else is great.

    I would recommend this to a friend
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