Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 168 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 168 reviews
  • Rated 5 out of 5 stars

    Greatest Carrier

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone in 8 months. Verizon is a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great transaction. I would recommend many to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love to shop at Best Buy Online!!! Loveit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is for my son, He is enjoying all its features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price. Camera aint bad either Needed an upgrade and went for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect condition works as it should and love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Service rep was real helpful. Loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, while supply was limited, it was understandable during this time. Stay was helpful and overall please with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfer this item but not the service verizion………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iphone and the price and way the Andre is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 11 customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous phone 8+ - upgrade went well with little or no surprises -

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it very long yet so I haven't taken advantage of everything this phone offers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an iPhone family. This one is as good as the others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 11 review -black

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 7, it’s a good upgrade, just wish battery was a little better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sim Is Locked Need PUK Code Or Phone Returned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Got This Phone The Same Day My Sim Card Got Locked Which I Picked A 4 Digit Pin Entered It & It Said It Was Wrong I Came In Store The Day After Been Sitting 2 Hours When A Best Buy Team Member Helped Me ( Dom ) And Was On Phone With Verizon & Never Got Any Help Still . I Had Phone For A Week & My Phone Isn’t Activated Like It Was Suppose To Be I Only Can Use My Phone With WiFi , Best Buy Sent Me A Email Saying My AppointMent Got Canceled I Need Some Type Of Help .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my fault.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to walk out the door after purchasing the iPhone b/c I didn’t get any training.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 11, different plugs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone 11, so my husband upgraded to the same phone… iPhone 11. I can’t plug his new one in. It has a different plug?? Why is this?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked for 10 days. Had to make another trip to Best Buy to replace the touch screen. Ridiculous!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a creature of habit miss my home button can’t get use to it software issues from day one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone 11

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it for 2 days and couldn't stand it, went back to the Google pixel

    No, I would not recommend this to a friend
Sponsored