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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,907 reviews
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Upgraded to this from my iPhone 8 Plus 256gb. I see no difference from the XSmax, but the camera is awesome! I can take great selfies with portrait mode and the wide angle is awesome as well. The main reason I upgraded, really. This gives me an alternative for when I need to leave my Nikon D5600 in the room since it is bulky. Face ID is great. I feel like this phone is easier for me to hold without it slipping. My only issues is that I have to bring the control center down to see the battery percentage and the part that contains the face camera takes up a small portion of the screen. Nothing major.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant camera, lighting fast, and long battery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could not ask for a better combination. Downside Apple released the phone with the new IOS that contained a number of bugs. To be fair they have already started releasing updates to fix those, but still expected a little more from Apple on a new IOS and phone release. I got the Pro, while a family member also purchased the regular iPhone. Both great phones, and really the biggest noticeable difference is the camera, which comes in handy for my job. Zooming in for photos or videos still provides crystal clear images. I had a chance to the difference in pictures when we recently attended a concert. With all the lighting effects, the iPhone 11 to good photos, but the Pro, lets just say that I was asked to send all my photos to my family member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone All Around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think this version of the iPhone is going to convince any Galaxy users to jump ship, but as far as iPhones go, it's a terrific phone. Quick, slick, and has all the great features that users have come to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loyal to Samsung for more than 15 years but I was frustrated with the battery life. Decided to try the iPhone 11 Pro Max and I really do love it. The battery life is great and the camera is outrageous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed, the quality of the pictures as well as the additional features really does make this the best iPhone yet. I wasn't going to get one, then I saw what it could do on a friends phone. Well worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The studio lighting feature on this camera ia amazing, really studio quality photos. The Max is a little bigger that the iPhone X. Overall not much difference noticed beside the better camera. A good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed by this phone. It has everything a person would want and ease of use. The photo quality is excellent. Thank You for the great service and help I received from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going back and forth about upgrading my IPhone X.. In the end I was glad I did. I love the size and the camera and I’m not having the usual iPhone glitches that happen when newer models come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to learning the camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. The camera will be loads of fun and there will be storage for all the photos and other downloadable stuff. As expected, it is very easy to upgrade to a newer Apple product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the ease of use and the camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a longer battery life, camera is amazing, and the phone is sleek and attractive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new iPhone 11 Pro Max has amazing camera quality! I’ve noticed it’s way faster than my previous iPhone XR as well. Great display and wonderful features. Beautiful army green color, with matte finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my 11 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone has the best camera on a mobile device. The pictures and videos are always sharp and crisp. The battery life is amazing. I can go all day using it without fear that I may have to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera and battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhones battery last for 2 days! I’m hard on a phone. Always calls emails text all day long. Still have 50% battery life when I get home. It’s awesome. And the camera. Huge upgrade from the X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the I phone 11 pro max is indeed a very powerful phone. It is equipped with a very long lasting battery and an amazing camera that can capture almost any angle that I want. Very satisfied I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to get a new phone after having my last iPhone for about 8 years. This phone is beautiful! The color, screen size, and picture quality are amazing! I’m so glad that I bought this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my iphone and liked the gold color, this years color is really nice as the frosted back is really unique... Otherwise loving the new camera system and optiosn.. Its definately fast ans you can't go wrong with an apple hardware device thats typically aged for a 5 year life cycle. So if you don't want to upgrade every year go apple and the latest version you can afford. I would have to say you wouldn't be more unhappy... Unless you are an android user... For you those switching the gap please review wisely for your preferred options and features. you can always take advantage if needed of the store/carrier return policy incase it does not meet your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the iPhone 3, and every phone In between (in some way, wife, daughter). This is by far the best EVER. Works with everything. Huge hard drive and great camera. Wife will get one next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s fast and the cameras are AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had both Samsung and iPhones. This one has me so glad I’m. Ack with iPhone. It’s fast, the camera is insanely clear. The new night mode makes pictures look like they were taken during the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big difference comparing to my previous iPhone 8 Plus.. the camera is so great and the battery life is crazy. I use my phone so much and I don’t need to charge my phone everyday. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good and I love the camera. The camera is really a good camera. I like the ease of the phone and short cuts the phone tells me about. I like that. I also use the black screen.

    I would recommend this to a friend