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Customer Ratings & Reviews

Your price for this item is $449.98
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 137 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-137 of 137 reviews
  • Rated 5 out of 5 stars

    Great camera for beginners!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! I love my phone. Great value ✅‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this phone to the fullest. I love this mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone excellent screen and picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new colors. Longer battery life and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iphone yet, higlye recommended. Best Price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently traded this phone...never thought the 11 Pro camera was as effective with quality pics as previous phones and definitely not as nice as 12 Pro. My biggest challenge was low volume on this model...was horrible with phone calls. When I traded for 12 Pro, I realized how bad the 11 Pro was. Apple Support even shared that there had been issues with the 11 Pro’s volume.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Having network issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Iphone just because of it's awesome camera and I so happy with that. But just after completing one year, after one particular OS upgrade, the Iphone stopped to connect to internet when switching between mobile network to Home Wi-FI or vice versa. Not expected from a $1000 product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option in less price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good buy in less price , better than any other phone in the same price range

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    get android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a fun phone and I would recommend but android is fun

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this one probably best iphone i’ve had in awhile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product was good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not great experience with Best buy1) they told product is not available which was available they give once i applied 2) Product was not same which i was looked for he asked we dont sell this color and after few minustes we have this color 3) he did my billing three time due to multiple issues which was bad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product very much because of its great quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    64gb is too small

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I def do not recommend 64 Gb. It’s too small and as you keep updating the software you need more space. I kept it for two years and then upgraded

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed and won’t be buying again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So expensive for what you get. It has had so many glitches in the last year and just isn’t a good phone. Every time there an update, it just turns off. One time, it literally turned off for a whole day.. couldn’t turn it on! Then came back on its own. The photo quality is not even impressive relative to good androids. I’m just disappointed overall. I will not be purchasing an iPhone again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good phone!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. The camera is good. The battery life is better than the previous version. Works well after 3+ years of use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the same quality as previous apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like apple is loosing its edge over samsung which according to me was not giving problems.this phone hangs and would not respond and even restart at its owm.disappointing for an apple product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed, it is lagging and overall not working the way it should for the money I paid. I always fee like apple never cares about quality after S. Jobs passed away :-(

    No, I would not recommend this to a friend
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