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Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 460 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 460 reviews
  • Rated 4 out of 5 stars

    Price is a severe gauge, but it works well.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $1,200 for a phone? The reason I chose it was the camera. The phone part is no different to a $100 unit. The camera is severely cool. Portrait mode is great and it does 3D on Facebook. 256GB has proven enough memory. I remove photos and videos after each shoot. Apple have disabled the multiple delete feature, meaning you are forced into either paying them for more storage, or deleting each photo manually. That's a pig of a con. But I see it as an opportunity to edit the pics one at a time as a I copy them to my storage drive. Video quality is pretty good too. No way is it worth the huge price tag - unless you also buy shares in Apple. In which case you will get your money back as apple junkies (like me) buy whatever their latest gauge is. Best Buy price matched the lowest price for the unit. Another happy experience of purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera quality foreal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera quality for beginners and professionals for learning more about portrait settings and wide lenses and taking better selfies as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone!! The picture quality is amazing!! Excellent call handling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 6 so this was a huge upgrade. I love the fact that it opens via looking at it. The finger print option back in the day was a great option but now it seems so 2000's. I'm not a big picture person but I love having the option that it very well reviewed and will not be obsolete in a year or so. It pairs well with my airpods and my watch. I guess the biggest thing I appreciate the battery life. It last pretty much all day and I do use the phone to steam music and have blue tooth all day. The only thing that scares me is that 5G phone is coming out next year but I have to remember that not every city has in integrated yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone. Too expensive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very good. Fast. Clear. Too expensive at $1,150 for 256GB. I like the screen size in a body only fractionally larger than my prior iPhone 7. (After 3 years use my iPhone 7 was still in great shape physically but the 32GB capacity strangled the phone’s functionality, 32GB was idiotic; as would be a 64GB in any iPhone today; at least for me. It maxed out storage and only left 2-3 apps on the phone besides the unremovable Apple apps. Every time I tried to use an an app, it had to download it again. And to do so, is would first remove one of the other 2-3 apps remaining on the phone. So, 32GB...? Uh, ... No! ...Ridiculous! (I feel the same about 64 GB now.( I would NEVER have chosen a 32 GB unit. My prior 5s had the max available at the time — 64GB. It was good for 4-5 years use. 64GB is now not even enough for even my wife’a more limited use. However, I inherited the 32GB iPhone 7 from a short-sighted, penny-pinching, prior employer and it didn’t cost me anything, and one under their contract I couldn’t switch for 2 years. Dumb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great phone! Problem with Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the phone that is not published everywhere? It's as good as advertised. My problem is I went in the store to by an 11 pro MAX and unknowingly left with an 11 pro. I wanted the max due to eyesight problems and wanted the bigger screen. Then Covid 19 was in full swing and walk back in was not an option. I though no problem they extended the return period only to read the fine print which excludes cell phones. I paid in full for an unlocked phone. In all fairness to Best Buy I have not yet talked to them to resolve this issue. I also know they can't control every employee. I know now why when I asked if they had a "max" he said I was in luck they had one left. Because they have been and still are out of the Max iPhones so he just grabbed a pro. My wife was standing with me and I asked her if I ever mentioned want anything besides a Max and she verified that I walked in and said I was wanting a Max nothing else. We will see if Best Buy will help me out and whatever happens li will update this review. Get the Pro or Pro Max. GREAT phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Unlocked!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about the phone being unlocked or not after reading so many negative posts on the internet about the phone Coming with a Verizon sim pre installed and getting locked to first network carrier. The phone did come with a Verizon sim but was totally unlocked. I set it up with an India sim card and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera and battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has definitely excelled with camera and have come a long way with iphone 11 pro. I bought this phone specifically for its camera as I am not a great fan of DSLRs for its size and bulkiness to carry along with you in flights. With the wide angle lens and ability to click bright pictures even in extreme darkness amazed me. It adjusts its shutter speed according to the light and shoots amazingly clear pictures. However I found a bit of flicker under extreme dark conditions. Another huge plus point of the phone is its battery. I am able to use the phone with all my normal operations which includes call/music/text/fb/linkedin etc for almost 24+ hours without a recharge. The face id is lighting fast. The size of the phone is optimal. For someone like me who has been using 6s its on a bigger side but manageable. Definitely better than pro max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my iPhone 5se to this iPhone 11 pro and I am glad I did. I definitely needed the upgrade in storage. I went from 16GB to 256gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very high, i did manage to break the rear glass (dropped from high distance, bounced off tile and concrete, no case on) despite that the phone and cameras worked perfectly, apple care provided a replacement immediately. Very easy to use, never freezes, camera is great, it was been in water multiple times even with the broken rear glass without issue. Battery lasts about 2 days with fairly constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent but Smallish iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say about an Apple device in the Pro segment? Either too much, Or too little. In most cases, both responses will be very positive. Pros: Excellent screen, cameras, performance, build quality, seamless integration to Apple ecosystem, iOS Cons: Smaller than the iPhone 11, low light pictures not as good as hoped All in all, no significant regrets. If you prefer a larger device, the Pro Max is what you’ll want. If you don’t care about the display quality and enhanced capabilities of the third lens, get the iPhone 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Near perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of reminds me of the Goldilocks and the 3 bears tale. It seems some phones are too big, some are too small and this one feels just rights. My only issue with this phone is perhaps it is a tad on the heavy side, but only when you think about it. The camera is far above the best. This is one where the price is up there and you must make a decision off the 300 value over the 11 is worth it. For me the 11 looks like a toy with the glossy black and pastel colors. The pro with the matter back looks great, excluding the silly camera arrangement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. It’s ok but I almost regret upgrading from my iPhone 7 especially when you consider the outrageous price. For one, the Face ID is not as user friendly as the Touch ID in my opinion. Making Apple Pay purchased is now a two step process. You have to double click the side button and then lift phone towards your face. Also, my old phone was much more reliable. This iPhone 11 already seems to be somewhat glitchy and I’ve only had it a short few months. Occasionally it gets stuck on black screen and has to be rebooted. The cameras on the pro model are great but not worth the price premium over the base model. OLED is overrated and brightness is not as good as the LCD on the base model. Save some money and get the base iPhone 11

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from the SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited awhile to upgrade our phones and this was a great upgrade. My wife loves it. The battery lasts much longer than our old phones but that’s expected. I’m not sure what the difference is from upgrading from a iPhone X to this one but anything older than that and I think it is definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, i just bought the phone for the camera. ended up loving it for how sturdy it is. If you drop your phone often, buy this model. my mom has the 11 and is already dented and messed up. ive dropped my phone so many times and it is fine. charges super fast and lasts me up to 2 whole days. very pricey but 10/10 recommend. also they have wonderful open box deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is 4-th iPhone for me. Usually I change them in 2 years. Why? Thirsty of something new. What to say: 1. Reliability is high, never had a problem. 2. Display is OK, but Samsung is much better 3. Why buy iPhone? More and more it is the issue of infrastructure. I have iPads , Apple watch and they are well integrated with iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone much more than my last (XS). It has a wildly better camera and processing speed, plus I’m in love with the green color. The only annoying thing about this new model is how long it takes to turn on something as simple as flash, while other models had the lightning bolt icon conventionally located at the top in camera mode. With that, some of the new features are not intuitive and you might need further instructions/Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great pictures!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I upgraded from an iPhone 7 so there was definitely a lot to get used to, including no longer having a home button. I got the 11 pro for the pictures though, and it really does take amazing photos. The color and lighting whether in day time or night time is far superior to my old phone! I also really like the size, it’s not too big and it’s not too small and I can fit it in most pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is exceptional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like you have a DSLR Camera with 3, 4 interchangeable lens. I really liked the ultra wide angle camera. The portrait photos comes out really good. You don't need to be a cameraman to get some beautiful photos. Other than camera, the processor and RAM are also pretty big, I never close the apps, but still I don't see any lag when playing games or switching between some heavy performance applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new IPhone Pro :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and powerful phone with best camera Apple has offered till today. The pics clicked dark have excellent exposure and brightness to them. Apple could have moved away from the notch but doesn't really matter much when you start using the phone I was waiting for unlocked version to be available at best buy and just came in at absolutely rite time!

    I would recommend this to a friend