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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 1032 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,032 reviews
  • Pros mentioned:
    Battery, Camera, Photo quality

    Rated 5 out of 5 stars

    iPhonelove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is really affordable to buy. The camera is great! You can take a pic in the dark which turned out really nice pics. Improved on battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my iPhone from iPhone 5s unlocked to iPhone 11 unlocked, the process was easy to self upgrade and now I know what I have been missing. The buying process to the install process went without a hitch, it was easy to pay and once I received my new iPhone the install process was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and cheap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone because is faster and more cheap than th iPhone XR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPHONE 11 64GB UNLOCKED RED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, in my humble opinion it's the best phone you can buy from you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Unlocked 11 Does Work unlocked!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read bad reviews that the UNLOCKED iPhone 11 is locked to verizon.. this is Not true. I ended up buying at the store because i was worried about getting a phone that wasn’t unlocked to any carrier even though customer service assured me it is unlocked. I got my iPhone 11 (unlocked) at the store, took it to metro pcs ( on T-Mobile) there was a verizon SIM card already in the iPhone, but metro took it out and put a metro SIM card, and it worked, my phone is here up and running on metro pcs prepaid service. Those that got the one online i can only think of a few things that happened, either they did get the unlocked phone and assumed it is not unlocked because it comes with a verizon SIM card, even though bestbuy website says it doesnt come with a SIM card, that information is not correct. Or they accidentally chooses the verizon carrier option and didnt choose unlocked option when ordering. But either way, the unlocked phone is unlocked, and it is New not refurbished, as these phones are new model and barely came out so i highly doubt these are refurbished plus bestbuy Must stated it is in fact a refurbished iPhone, they would not withhold that information. So basically, unlock iPhone 11 is indeed unlocked to any other carrier you choose to use.. nice phone, love the camera quality. :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery
    Cons mentioned:
    Use with android os

    Rated 4 out of 5 stars

    Iphone 11 is a great phone for new comers !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my life I used an android phone and I wanted a change. I ended up getting the iPhone 11 (128gb product red ) for the regular price which was $749.99 plus tax. The phone is great. IOS is okay, gonna take a bit of time to get used to but I think I will be fine the more I use it and acclimated to the gestures and apps and how everything is and etc. Pros: Great battery life. Easy to use. Build quality Better quality apps and software features Software updates Speakers Feel in the hand Imessage Airdrop Privacy etc. Cons: You can get more phones for the same price from companies like one plus or even Samsung (note 10+ is going for $554.99 after an eligible trade-in). I guess you are paying mostly for the software if you choose to get this phone. I think if you want the most hardware features then you have to get an android phone. The keyboard is bad. It is small and it autocorrects anything and everything. Coming from and android phone and Gboard, this is a huge pain in the behind. Notifications are something I hate also. Android has the notifications figured out. I mean why would you still show me notifications/messages from an app that I already opened and replied to ?? I don't get it. I still have notifications from a day ago that I already replied to yesterday. At the end of the day, the phone is great. Enjoy using it for the most part. But I still believe if you want the most hardware features and bang for your buck, then you should get an android phone. But if you want the best of both worlds and or is a apple fanboy and u need features like iMessage along with privacy and great timely software updates and patches then I say go with an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Color
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    upgraded from 7+ to 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the upgrade. I love the color and size of the phone. The physical phone is smaller than the 7 Plus that I was used to, but the screen was bigger. It took me a while to learn to use the new features without a home button, but overall I LOVE it and the learning curve wasn’t too steep. The camera quality is great and I am now the photographer of my friend group.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera, Color

    Rated 4 out of 5 stars

    Great iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about this phone before I got it: I didn’t think the camera was as good as advertised or that the battery life was as good as most claimed. But after I got it I found out that the camera is excellent and the battery lasts a lot longer than I expect it to I’ll be on it all day and it’s only on like 50-30 percent when I got to put it on the charger. And the color I got is lovely it’s not as dark as the iPhone X’s and it’s really pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Photo quality, Price

    Rated 5 out of 5 stars

    Nice affordable phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is actually bigger than the regular ones. Its almost as big as the iPhone Max. Its very fast and the camera takes really nice high quality photos. The memory storage should hold a lot of photos and videos too. It has very useful features just buy a case to protect from cracks and scratches if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera, Color

    Rated 5 out of 5 stars

    THE COLORS ARE BEAUTIFUL!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone like 8 months ago and it’s September now and the phone works perfectly fine. The camera quality is really good and the longer battery life is such a bonus point. I upgraded from iPhone 6s Plus and was a big change in the overall system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Color, Photo quality

    Rated 5 out of 5 stars

    iPhone 11 Very Pleased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new iPhone 11. Very nice size, look, and color. The screen is perfect with great clarity. Camara has an amazing 4K resolution for photos and videos. I'm very pleased with my purchase. This should last me a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera
    Cons mentioned:
    Use with android os

    Rated 5 out of 5 stars

    Won’t be going back to android anytime soon!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone in a few years and I’m so glad I made the switch. So easy to use. Battery and camera are a dream! And I’m loving the Apple ecosystem especially AirPods! Definitely going to be an Apple user for a while!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Color, Price

    Rated 5 out of 5 stars

    Best iPhone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of iPhones and the 11 is by far my favorite with the price point and the colors! The camera is really crisp and easy to use. I find myself not even needing to edit I that much because they just look good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera, Price

    Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after having the X. The screen is lower quality than it but it’s due to it being cheaper in price. Great battery and camera still! I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera, Price

    Rated 5 out of 5 stars

    Yes, yes, and yes.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 delivers superb cameras, fast performance and excellent battery life for an affordable price, making it the phone for me! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Premium phone at decent price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone, particularly 256gb is the best iPhone at a fairly decent price point that you can get. It’s missing the extra camera, premium display and slightly bigger screen size of the Pro Max, however its still a premium phone with a very adequate screen size, HDR display on certain movies, and a still excellent camera set-up. With this storage space, you should have plenty of room to fully enjoy your phone. iOS is a fun and stylish but minimal and easy to use OS. The Apple ecosystem syncs up perfectly with all the great Apple devices in our lives. iPhone is truly none of the best phones on the market and one that is stylish, modern and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Camera, Photo quality

    Rated 5 out of 5 stars

    Awesome battery and camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot, great pic on the phone. battery is excellent. stays more than a day if you are only using maps , browse and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    This was an incredible price for a new iPhone 11 w

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very cited about my new iPhone 11 I am an amateur photographer and the camera is very important to me in a mobile phone the camera in this mobile phone is just short of amazing the price also it was incredibly cheap considering the regular retail price I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Photo quality

    Rated 5 out of 5 stars

    Good things do come in small packages

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the perfect iPhone for 95% of cell phone users, It will do EVERYTHING that anybody needs a phone to do. It takes excellent pictures with a screen that is surprisingly good. (based upon what most critics say). The pictures are dynamite in day or night. And the battery life... This powerful and still small phone will do everything that you need it to do, the battery will last all day, and the is phone will still fit in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Photo quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional phone from iOs to dual sim capability. I'm running Google Fi physical sim (T-Mobile) and e-sim (Verizon) so covered stateside and travel abroad. I love that I can pick what network can be used for voice and which one can be used for data and the combo of either. While picture quality is important, it's not as important as connection (data, wifi), battery saving capabilities, updates, and quality. Apple excels at all of these and is the only manufacturer that has a service program to fix most components or replace your device.

    I would recommend this to a friend