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Customer Ratings & Reviews

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The regular price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 1036 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 11 256GB's camera, praising its quality and performance. The battery life, price, and color are also well-received aspects of the phone. On the downside, some customers find the phone to be expensive, while others would prefer more storage capacity and lighter weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,036 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    iPhonelove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is really affordable to buy. The camera is great! You can take a pic in the dark which turned out really nice pics. Improved on battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my iPhone from iPhone 5s unlocked to iPhone 11 unlocked, the process was easy to self upgrade and now I know what I have been missing. The buying process to the install process went without a hitch, it was easy to pay and once I received my new iPhone the install process was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and cheap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone because is faster and more cheap than th iPhone XR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPHONE 11 64GB UNLOCKED RED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, in my humble opinion it's the best phone you can buy from you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Unlocked 11 Does Work unlocked!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read bad reviews that the UNLOCKED iPhone 11 is locked to verizon.. this is Not true. I ended up buying at the store because i was worried about getting a phone that wasn’t unlocked to any carrier even though customer service assured me it is unlocked. I got my iPhone 11 (unlocked) at the store, took it to metro pcs ( on T-Mobile) there was a verizon SIM card already in the iPhone, but metro took it out and put a metro SIM card, and it worked, my phone is here up and running on metro pcs prepaid service. Those that got the one online i can only think of a few things that happened, either they did get the unlocked phone and assumed it is not unlocked because it comes with a verizon SIM card, even though bestbuy website says it doesnt come with a SIM card, that information is not correct. Or they accidentally chooses the verizon carrier option and didnt choose unlocked option when ordering. But either way, the unlocked phone is unlocked, and it is New not refurbished, as these phones are new model and barely came out so i highly doubt these are refurbished plus bestbuy Must stated it is in fact a refurbished iPhone, they would not withhold that information. So basically, unlock iPhone 11 is indeed unlocked to any other carrier you choose to use.. nice phone, love the camera quality. :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Best iPhone from the last years

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the overall design, it's a progress from previews generations. It's very fast, screen is very good and the camera is great. The price is reasonable for an apple product. If you're into apple ecosystem go for it without doubts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Apple Does it Again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely designed phone with a great battery life and camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    The best iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it The best battery Good display Faster and high quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, display is amazing, design is good, Improved battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Iphone 11 64gb

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mid-tier iPhone option featuring two lenses camera and reasonable size that packs a greater bunch than the lowest end iPhones, without the cost of highest end phones. The 64GB storage maybe a constraint for those with many apps or photos, otherwise good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    THE COLORS ARE BEAUTIFUL!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone like 8 months ago and it’s September now and the phone works perfectly fine. The camera quality is really good and the longer battery life is such a bonus point. I upgraded from iPhone 6s Plus and was a big change in the overall system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great camera, size, battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter for Christmas. I didn’t know if she would like the purple but, she really did. The camera is amazing, the screen size is great, battery life is doubled if not tripled of her last phone. It only took her a day to learn how to navigate without a home button

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera. The phone is easy to use. It’s so bigger then my old phone (iPhone 6s) so it took some getting use to. But overall it’s great. I did notice some glitches like every once in a while the screen freezes or the number 3 stops working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Such a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this phone is AMAZING! It was the only phone I wanted to upgrade to and so far I don’t regret. The camera is amazing and the battery life is great. I know over time that will change but for now I am very pleased. Buy this phone if your and Apple fan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Best iPhone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of iPhones and the 11 is by far my favorite with the price point and the colors! The camera is really crisp and easy to use. I find myself not even needing to edit I that much because they just look good!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    My Girlfriend loves this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my girlfriend with buying her the iPhone 11, she previously had iphone 7 plus. When it comes to phones I'm more into Samsung and their galaxy S line up. Is this better than S10 or S10 plus? No. But this phone is more than great for the average consumer and especially for people who just care about camera quality over the actual phone specs. It's an apple phone. With a better chip and camera than the previous model. Nothing special, but definitely see why people like apple. Average consumers prefer simplicity and camera over performance and other features. I'm a tech guy, and my girlfriend isn't so I see why she loves iPhone. Definitely a great phone if you have the money for. But would definitely recommend researching the best phone for yourself.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one awesome phone. The quality is great. Easy to setup and easy to use. A little pricey but worth it. I guess its true. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was skeptical of the purple color but once I saw it I fell in love with it. It's a light purple so it almost looks blue which is my favorite color. The phone works well and has a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 4 out of 5 stars

    Best value of the iPhone 11 models.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old iPhone 6 and what a difference. Battery life is much better and the quality of photos and videos is vastly improved. This is also a good intermediate size between the Max and the Pro, which has helped with typing on the screen. Plus, it is the best value out of the iPhone 11 series. The one downside over the other two iPhone 11 models is that rather than having the 3rd lens for 2X zoom, you have only a wider angle lens in addition to the standard lens. I have found that I have more use for the zoom so if you feel a zoom is important you might be better off with one of the other models, if you are willing to pay more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! I love the look of the sleek glass back and the color is super cute (I got the purple one). The camera and the speakers work great. It’s also easy to use.

    I would recommend this to a friend