Customer Ratings & Reviews

This is a great buy, the phone works great and easy to use.

It s cool and awesome everything is fast but little bit

Tham was the Best assistance I have ever had at BB , She was very knowledgeable about the products and procedure to upgrade my Cell . My wife will now Buy a Samsung 21 Ultra Pro from her

I always love my Apple Iphones and this one is no different......however I do sometimes have problems w/ the volume sounding out...I like my color and size of the phone....some of the new features are pretty cool to.....I got this phone for $50 plus tax due to being credited for $800 for my iPhone 8plus....

Replaced my Iphone SE with this and it's been an awesome experience. Will probably hold on to this for quite a few years.

Easy access to parking; helpful staff at the door; competent and knowledgeable staff at purchase; no waiting; every question answered, and all with thoughtfulness and courtesy.

Just got it a few days ago and I’m pleased to say I’m happy with my purchase. I’m sure it will do the same thing all of my iPhones have done. Battery will be junk in two years if that

The Mint color is just very mesmerizing. It’s like holding a Mint bar. Love the color and all the upgraded hardware Apple has put in this device. I will always be an Apple user.

I would either go with this or the pro Mac because the regular 12 is too similar to the pro. The only thing I really don’t like is that the storage starts at 64gb. This would have been a 5 out of 5 had the storage started at 128gb. If you want the best of the best just go for the pro max when it comes out.

First time to use an iPhone. Really pleased. Coming from the Microsoft phone world I had a little learning curve. How to documentation lacks a bit, however.

Great buy! I love this phone after having the iPhone 8. Did not regret it. Enjoying this new iPhone 12 ever moment I can find.

I needed a new iPhone and decided to go from an 8 to a 12. Customer service rep was very knowledgeable and spent as one time with me.

Love apple iphones!! Associate helped me quick and easy after my other phone dropped I’m an elevator shaft and I had a flight the next day!

So far excellent to use. All great features with iOS. I am experiencing battery life degrading after 10 months but not much.

I upgraded to the iPhone 12 from the iPhone 8. This was great upgrade for me. Also Best buy deal was very attractive. very happy with the purchase,

We did purchase two phones one in white and the other one is in the blue color and I would say blue looks fantastic and hence my wife has kept it.

Thank You to Andrew at Strongsville. He had an answer for everything I asked. And he was very helpful and quick to setup my phones.

I love my new iphone 12 phone. I like the red color. I'm still learning how to use it as I traded in my iphone 7 with a button on it.

I'm glad to have a phone with more room. What I don't like about this is how you "turn off" apps and switch from app to app. With my iPhone 6, it was simple to tap the "Home" button twice and switch apps, and then to swipe up when turning them off. With the iPhone 12, it's different. To change to a new app, you swipe left or right at the bottom, possibly activating something on the app unintentionally. And to actually "turn off" the app, you need to swipe up and over from the bottom right side. Before I learned this, I had left my Sirius XM app "on" for three days. I'm glad I bought this (had no choice as apps no longer worked on old phone) but there are issues.

This was an upgrade from an old iphone. It was definitely a much needed upgrade.