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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 5G 128GB favorably, particularly praising its camera quality, ease of use, and battery life. Many appreciate the phone's design and lightweight feel, along with the added benefit of 5G connectivity. However, some users expressed an adjustment period to the absence of a home button and occasional challenges with Face ID. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 398 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised how nice the new design was. Same screen size as my last XR but less bulky. Screen is beautiful and battery last me more than a day with heavy use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    I-phone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this phone, it’s my first non android phone. Very simple to use, good pictures and sound. Battery life is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my new iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Holds long charge, already dropped once on tile floor - no problem. Had first 5g connection recently. Great camera. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had this phone for 2 weeks I'm impressed so far. The sound, screen, battery life, speed and camera are much better than my old iPhone 7.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast and great pictures. Going from an iPhone 6 this is a huge improvement. Battery lasts 2+ days with average use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    iphone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Camera is impressive. Faster than the previous iPhone 6 I had. Much better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    My new iPhone- love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new phone. It holds a charge a lot longer, it takes great pictures and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Apple makes great products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone that feels lighter than my iPhone X. Easier grip with new design. Much faster as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve had in years. Reminds me of larger iPhone 4

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Its Apple! Same layout, new camera!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean not much to really say about this phone except...its an Iphone. If you've had one I feel like you've had them all. We upgraded our son's phone from the Iphone X and I'd say the only difference I noticed really was the camera besides the 5G capability. Always an apple lover, still love the phone per usual with any apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My new Iphone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to love about the new Iphone!! Great pictures, smaller overall size but slightly larger screen than my old Iphone 8+. You can actually feel the lighter weight. Beautiful colors and best of all, with the deals being offered, we got our phones for the cost of taxes and activation fee, less than $90 for a brand new Iphone 12!! The best deal I have ever taken advantage of.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an improvement over my previous iPhone 7. The battery life is great, only charge it once per day. Speed is some much better and camera is really good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a Apple phone until this one I recommend it the quality is really out there Siri helps with everything you're needing and the graphics for the phone looks like you're really watching a movie on a big screen when you watch movies on it gaming is perfect it is not run slow it is not lag or anything your joy the phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A worthy upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually downgraded from the iPhone 11 Pro Max to the iPhone 12 but it feels like such an upgrade to me! The flat edges coupled with the slightly smaller screen and lighter weight makes it much more comfortable to use. I even got more internal storage than my 11 pro max. The blue is more obvious than in the 12 pro, but still is a darker blue that easily goes with cases.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid iphone. Great photos and super fast browser.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous phone was the iPhone 8, The 12 is a major upgrade in most ways. The images the cameras take are far superior. Also, the screen is noticeable larger without the top and bottom bars for Fingerprint, etc. If you have smaller hands you may want the iPhone 12 Mini; there are more spots on your screen to reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 from XS model - great decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the 12 knowing that it was an excellent upgrade from the XS model... It very lightweight in comparison and I admire the old school design. The storage definitely helps with my abundance of photos.... I highly recommend if you have an older version and looking for the next bet thing without splurging too much.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Iphone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes getting used to not having that bottom button, but the larger screen size and faster processing is worth it! All my old apps, contacts and data transferred seamlessly. It was irritating having to buy a special charger to fit the enclosed charging cord, but it does charge faster that way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple - iPhone 12 5G 128GB - Black (AT&T)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 series brings top-notch design, world-class connectivity, and an improved Night-mode camera to the nation's most popular phone. But with four similar models, which one is best? It's complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! glad i picked this up with the 5G, it is a huge difference and is worth it. if you're going to make the switch i'd say this is a good one because everything will go to 5g and the processor on the inside can keep up with every program that you have running.

    I would recommend this to a friend
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