Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MGHG3LL/A
SKU:
6009689
Your price for this item is $18.89per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 5G 128GB favorably, particularly praising its camera quality, ease of use, and battery life. Many appreciate the phone's design and lightweight feel, along with the added benefit of 5G connectivity. However, some users expressed an adjustment period to the absence of a home button and occasional challenges with Face ID. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 398 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    He loves his Christmas present.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are big Apple fans. Bought this for my son and he is loving it. The camera is phenomenal. The speed is so much faster than the 8 that he had. Yes, a tad pricey but we've come to expect that with Apple. The definition on the screen is so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade from iPhone 8

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from an iPhone 8 Plus. The design is similar to iPhone 4/5 generations. Do not believe the experience is not much different from previous phone. Only upgraded because of the bill credits made it worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    This phone is #1!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new IPHONE 12 is great! I am still learning about all the features available, but so far it meets or exceeds all my expectations for battery life, clarity of display, and great photos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New iPhone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love out new iPhone 12. Nice weight great camera. We like it a lot better than our old 8's. The woman that took care of us was exceptional and should get a big fat raise for the excellent job she did.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent Choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my IPhone 8, 256 GB variant. Great choice. Really fast, beautiful screen. On site Best Buy staff was extremely helpful. Transferred data on site within 40 minutes. Very satisfied...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone twelve is such a good phone. Coming off of a XR and even though that was a great phone, this one is even better. Great camera and everything is so fast and it feels much better in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    BEST BUY ROCKS !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is Great - soooo glad I waited for the iPhone 12 ! The service at Best Buy was much Better than the AT&T store (Best Buy Reps not on commission!) Also bought an Otter Box on sale and got a great price for that. Recommend - especially if you are an AT&T customer - you can finance the same as if you went to the AT&T store but much better experience at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone, what can I say? Works great and easy to purchase from Best Buy and keep my mobile plan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great New iPhone 12!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 8 and the difference is clear on the speed/processing on going from app to app. Pictures and camera work great. No complaints at all after 4 weeks!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone 12 5G

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded a really old iPhone. This one is great. Screen size is excellent, good camera & voice quality is excellent. Can't go wrong with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Iphone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone apple has made the right move by going back to the square sides makes the phone feel a lot smaller but still getting the same screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The quality I expected. Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the mint color and this phone is everything I expected. Fast, user friendly, high quality, perfect size, great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better Hand feel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the return to the classic shape. It sits much better in my hand. It is much lighter and much more comfortable than the 11 was

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome size and form factor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size and form factor. The screen is great and responsive. You can definitely tell the processor improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    iPhone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this new phone. Getting used to not having a home button to press. Great crisp and clear photos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Much better battery and responsiveness compared to my last phone (iPhone 8). Although the missing Home button still irks me, Facetime works relatively well except for dark areas. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice, but Product Red, is more like coral

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the iPhone X and this one gives you better processing time, and an ever so slightly increase in screen size in a phone that nearly the same size. When with the product red to change up the look, but note that the red is almost a slight darker coral than the previous product red in the iPhone 11

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    It is an iPhone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than 11, better cameras than 11. I been waiting for iPhone 4 design for 10 years, and it is finally here.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my daughter with this phone for Christmas. She loves it easy to use and camera is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, of course Apple product, we love it

    I would recommend this to a friend