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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 398 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 5G 128GB favorably, particularly praising its camera quality, ease of use, and battery life. Many appreciate the phone's design and lightweight feel, along with the added benefit of 5G connectivity. However, some users expressed an adjustment period to the absence of a home button and occasional challenges with Face ID. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 398 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    IPHONE 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's faster than iPhone 10. Actually connected to 5G Wireless. Is wife's phone. So I don't touch it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple IPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can i say, it does everything and i'd be lost without one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. It is great in terms of size, features, ease of use and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent in every way. I wish that there was a users manual book available from Apple, but no, it has to be downloaded and viewed that way. A few complaints : the text field is way too close to the send arrow, therefore, it is very east to send a text before completing it by accidentally hitting the "Send" arrow while trying to edit text message entries that are close to it. Also, after entering an "O" on the keypad, a change to the number or character display from the alphabet display causes the "O" to change to an "I'", don't know why. That aside, I'm really impressed with the technology on this item, and would recommend it to anyone looking for a great piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    battery life is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated iphone- battery life is great! thin and smooth when holding

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Great phone at an amazing price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally preordered the iPhone 12 mini but after seeing it had to get the 12 (upgraded from a 6). I love this phone. I thought it would be hard to figure things out without the Home button but not a problem at all. Way better actually. I just wish the purple was out when I bought mine though but the blue is still very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needs to replace his old phone ! He like the size and ease of this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son’s Christmas gift. Takes good pictures and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! Long lasting battery and good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this phone. I like how easy it is to use. Love the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Another great iPhone!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great iPhone from Apple. I originally went to buy the iPhone 12 mini but realized the 12 is only a little larger and I'm glad I changed my mind. I love this phone. I started with the original iPhone many years ago, then to the iPhone3, then the iPhone6, then the iPhone 8, and now the 12.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. It’s super lightweight and fast. A must needed upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast nice new retro update look great camera compared to my 10

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, nice features but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my iphone 6s because the charging port was not working well, so I got the 12. I like the face recognition and the wireless charging features. The camera also takes very good photos. Being 5G, it does seem to have faster download speeds in most cases, although I have been in a couple of buildings where I could not get it to open a page on Safari.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone … faster and pictures are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It's an iPhone. Not groundbreaking.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone. You know what you're getting by now. Not much different than the last one but the screen is nicer and the camera is better. And it's got 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It's an iPhone. Not groundbreaking.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone. You know what you're getting by now. Not much different than the last one but the screen is nicer and the camera is better. And it's got 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone! Excellent screen, and light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone, as I would expect from Apple.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the Iphone 8. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 4 out of 5 stars

    The 12 is easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Faster than my old 6+. I am still in the process of learning and enjoying trying out new things. Sorry I waited so long.

    I would recommend this to a friend
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