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Customer reviews

Rating 4.7 out of 5 stars with 544 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 544 reviews
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Sleek phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone with a killer camera. It’s super lite weight too. Love the feel of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, especially facial recognition and the faster processor! Wish I had upgraded earlier. The battery life is very good - no more charging every day - and the faster charging means less time wasted with that task. It is a bit larger than my old iPhone 7 but not enough to be cumbersome and I like the improved graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    New to iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Samsung to an iPhone has been a real learning experience. But the qualify of the photos is outstanding. I also like the size of the phone. So far, the battery functionality has been okay but it's really dependent on how much I'm using it. My big issue is figuring out how to do things. Thank goodness for Google and YouTube! I'll likely update this review later once I learn more on how to use the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an iPhone 8 for my 18 y/o son. He continues to rave about the new phone and the features that it has. According to him, the photos are much improved. The in store process was also first class, as within an hour my son and I were leaving the store with his new phone set up and everything moved from the old phone to the new one and working perfectly without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife really loves this...fast and charges quickly and its a really nice color

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    IPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, love the nod to the classic iPhone 5. Super fast, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    tiny rocket-ship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited so long to upgrade my iPhone that this one feels like a rocket-ship. Love the display, and of course the camera. Dropped it a few times already (before case) on to concrete floor .. a few tiny scratches in the side metal, but the glass totally made it out as if nothing happened.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Movin’ On Up…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this phone similar to my last iphones and I’m glad I don’t have to spend time re-learning a new phone. I like that its a little bigger and a little faster. Also, I went for the 128 Gig since I had to worry about dumping data on my last phone. All in all, as always, I love the iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    First Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Size is perfect. takes really good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, super fast and sleek. highly Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've only had the phone for about 2 weeks but no problems so far. I upgraded from an iPhone 5 and hope this lasts just as long! The battery seems great lasted two days without needing a charge with my typical use. On the days I have to do video conferencing I charge the battery at night because those programs take up a lot of power.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Not a Note but still great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and very easy to use. I had originally bought the Samsung Note 20 ultra and returned it for this phone. The Note was no doubt a more powerful device, but all my family was in Iphone so I stayed with apple. I do miss some options that the note had but this phone is so easy to use and syncs with all my other devices seamlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Horrible employee.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit taken back how different it was to work than my iphone8, so I went to Verison and had 3 questions. Had to wait, the guy there answered my question quickly so I left, but walked back to the door of Verison as I forgot to ask about my bluetooth. But the female at the door would not let me go back in to ask another question. She said noo you cannot come back in we are too busy so I will forever be upset with Verison for treating a long time Verizon customer as such. Not happy at all. She was mean and rude.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    JoeP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone easy to operate takes excellent photos

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Apple-iPhone 12 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two iphone 12s. Like the functions very easy to understand and use. Really like the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 12 and Accessories are Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 and all of the accessories are working very well. The charger works very quickly to charge up the phone in record time. The car charger is also very quick and efficient. The iPhone 12 is all it's said to be--fast, 5G and very nice to use. I would recommend all highly. I love Apple products and these are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Take on iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than not having headphone jack, I haven’t found anything I did not like about this phone yet. The way some things in it function are definitely an adjustment and that has made both Google search and YouTube my new best friends. The photos are amazing and I love how it doesn’t let calls or notifications come through while I’m resting. Thanks to that I can FINALLY get a good night’s sleep. If you have a non-Bluetooth car, like me, you’ll definitely need to buy a dual audio splitter in order to run the phone through your car’s audio system. Either that or use Bluetooth headphones. But overall I love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I Phone 12 is a great upgrade to my older 6S Plus. Although it has a smaller screen it is easier to use. Fits in my pocket better than the over sized 6S plus. The screen is pretty user friendly. Navigating through the applications is pretty intuitive and the 5G makes the response time and use much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Pretty decent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone on special for a new added line. Haven't had too long so can't speak to all features but everything works as it should so far. Camera works pretty good and call quality and screen response is good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    The color purple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color sold it for one thing. The changes to the model is reminiscent of the older iPhones.

    I would recommend this to a friend