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Customer Ratings & Reviews

Your price for this item is $17.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the iPhone 12 5G 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and lightweight design, while the fast 5G capabilities also receive positive feedback. A few users noted the absence of a home button as a drawback. Overall, the phone's performance and features are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 378 reviews
  • Rated 5 out of 5 stars

    Best of the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is Apple. You get what you pay for. Happy with this purchase and my son is even more. Took advantage of the trade in promo from att and got this one at an amazing price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size not too big or too small

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and ended up going from the larger screen size to this as not much of a difference and it don't take up the whole pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality phone I upgraded so it works really good there was a few problem with activation in the store but I got that cleared up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone cover not only protects the phone but allows me to carry my driver’s license and a credit card, allowing me to not carry a wallet when i choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, the alarm set up is strange, rings tones not that good, I need something loud and Obnoxious. Lots to useless functions for me Face time is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my IPhone. My old phone was going to be obsolete after February 2022. The tech explained everything to me and set up my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for mother and so far so good. She’s happy with it. Definitely an upgrade from the Xr she had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband waited way too long to upgrade his phone & this one is great for him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my IPhone…. So far so good as this is a new purchase for me. Would like to see lower prices for these phones. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone! Cool color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool color on a amazing phone! My wife was worried about the color at first, but as soon as she opened the box, she was in love with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and as I learn more about it the happier I become with this phone. It is easy for this senior citizen to navigate!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple 12 iPhone is excellent. I would choose another iPhone in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good phone poor support from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very nice, great camera. I wasn’t happy with the Best Buy support. They were to call me when I received the phone to help transfer data from my old phone. I received no help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision of 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy with previous purchases of the all Apple products we decided to purchase the iPhone 12. Best decision we made in 2020.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like an iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an iPhone user for years and works just like the rest of them. Wish the battery life was a little better though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Power Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the iPhone 12 from a iPhone 8 so it was a pretty great performance improvement in my case. The only reason it does not receive 5 stars is because of the lack of a included power adapter. So get ready to shell out another $20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality apple phone. Replaced older apple phone. We have never had any problems with the phones we have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! We got 2 for our teens. They are loving them so far. No more "My phone keeps locking up!" comments with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone I haven’t had any issues since I got it. Much better than the xr that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone vs flip phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First experience with a smartphone and it’s an enjoyable switch. Flip phone, goodbye!

    I would recommend this to a friend
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