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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 615 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 12 5G 64GB's camera quality, noting improvements over previous models. Many also appreciate the phone's size, battery life, and ease of use. Positive feedback also highlights the 5G speed and lightweight design. While some users initially found the lack of a home button challenging, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 615 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned previous IPhones, so this new one is very similar and familiar to use. I’m most impressed with the camera/photo quality. I’m not technologically savvy but am pleased with this device and believe it is an excellent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sooo love this phone. It’s nice not having a home button so there’s more room on the screen -and you’re basically just swiping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great phone, but check the white color in person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Feels a lot lighter and thinner than XS that I had. But, the white color has a bit of pink shade. Harder to tell in darker areas, but definitely noticeable in bright areas. Recommend checking out before comitting.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone 12 PRO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is AWESOME....and the phone works too! Other than that it is like every other Apple phone. Love the new color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone I have had so far!!!!! Best idea so far

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    IPhone 12 upgrade from IPhone 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good service at best buy. A very nice upgrade from the Iphone 7. The bigger screen is nice without being huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue, beautiful, it’s an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added our son to our phone plan and got him a new iphone as well. His favorite color is blue and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Red, Reliable, it’s an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade for our sons iPhone6. He absolutely loves it and his favorite color is red. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 old school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and glad to see design is back to how these phones were ariginaly designed but with an updated look

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! So easy to use! After I have had it a week or two I convinced my husband to update his too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great phone and works as advertised. Haven't seen any issues with the battery life at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone I’ll definitely be getting my next iPhone from Best Buy and other products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple makes a great phone and this is one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a needed upgrade over my previous iPhone X. The speed is much faster and I like the design a lot. Overall, the camera is better and it does all the things that a iPhone is supposed to do and it does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, it seems a little quicker and the battery life is definitely so much better then my iPhone X

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone. I had an iPhone 7 and it was slow and battery ran out quickly. the new one is far better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and ease of use. I was apprehensive since I had a Samsung phone for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great camera...oh and it's a phone too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed at how much better it is than the iPhone 8 I had previously. You really can't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features of the phone. Very well designed of the Home Screen. Was an Android user for a long time. Nice change of phone. The camera is great and it very well in midday and at dawn to take pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Works awesome after all its a iPhone. Jesus was extremely helpful in getting it setup for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the red iphone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Just as expected. Great color.

    I would recommend this to a friend
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