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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 615 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 12 5G 64GB's camera quality, noting improvements over previous models. Many also appreciate the phone's size, battery life, and ease of use. Positive feedback also highlights the 5G speed and lightweight design. While some users initially found the lack of a home button challenging, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 615 reviews
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 8 fell in the bay, so i was bummed to have to replace it but very happy with the 12! great camera, bigger screen. it all worked out and now my wife wants to "lose" her 8 haha!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of the IPhone 12. There were several colors to choose from and I selected the black, which looks very sleak and chic. The phone fits well in my pocket and also in the front pocket of a purse.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good choice by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great features. This is very exciting for me. I’m a senior and was hesitant to get such a powerful phone. It is so worth it. A tad expensive, but the 0% financing helps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my daughters old iPhone 7! Super fast and the camera is super sharp. She absolutely loves it. Make sure to update the phone and Mac software before trying to restore a back-up. Had connection issues at first.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 12 as an upgrade from my 8 Plus and have been amazed at the difference. The screen looks great, the camera is a big improvement, and it is fast and very smooth. So far, I am super pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Worth the upgrade from iphone X to 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded from iphone X to iphone 12. Although design of iphone X looks good compared to iphone 12 but video and camera quality is really good in iphone 12 and battery life is more and speaker volume is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new phone. Love the color blue. My battery lasts way longer than my last phone. It has more features and it is still small enough to fit in my pocket. I am still enjoying learning about my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone 12. I came from an IPhone 7, so it was a huge upgrade. The phone is fast, the display is great, and it takes beautiful pictures. If you are in the market for an iPhone, buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product by apple, easy to handle as its weight less than IPhone 11, way much faster than the previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design, can't complain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great color. Very vibrant and sleek. Been using apple for years and find no real reason to ever switch. This design reminds me of the older Iphone 4 and I really enjoyed those designs

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as expected from Apple. There are minimal differences from previous models, but the iPhone 12 is significantly lighter than ever. Great phone! Only 4 stars bc I still feel like Apple can do better with their pricing. $699 for the base IPhone is still a little high.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    My favorite to date!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite iPhone! The camera on this iPhone is unbelievable. I had the xr before this one. The display screen is the same size but it is slimmer so much easier to hold if you have small hands. Well done Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Satisfied Best Buy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my iPhone 12. The camera is great and the features are the best. It is quite an upgrade from my iPhone 6s Plus that I had for 6 years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    #lovemyphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speed to down load is so quick and the sharp image on the screen is quite a change from the standard phone...the size of the actual phone is perfect if you wanna a little- big phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! I am excited about the speed of 5G and the color is awesome!! I love the camera, and the ease of organization that apple allows on the Home Screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how many iPhones I have purchased over the years but they are always typically great. I like the slightly smaller size of the 12 versus the 11. Quick and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Xs Max and loving it. It looks great and feels great in the hand. So much lighter too. The night shot on all cameras is amazing! Will be getting one for my wife as well.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Vickie's new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Iphone 12 and love the color blue I chose. It was definitely an upgrade from an iphone 6. I thought I would miss the home button but hasn't really been an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife in red. She likes the phone very much. It is lighter than her iPhone 7, has much better display and great camera. The setup at Best Buy was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Terrific Phone !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. The size was similar to old Iphone 7 which is what I wanted. I like all the features, ease of use, camera, and it was a really terrific upgrade for me.

    I would recommend this to a friend