Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 615 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 12 5G 64GB's camera quality, noting improvements over previous models. Many also appreciate the phone's size, battery life, and ease of use. Positive feedback also highlights the 5G speed and lightweight design. While some users initially found the lack of a home button challenging, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 615 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 12

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone! I love it, Battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my mom and she loves it. Easy for elderly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to tradition!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful red phone that has the original iPhone shape!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IPHONE 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE APPLE IPHONE 12, IT'S QUICK AND EASY TO USE.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new design fast and much quicker than the XR

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Apple 12

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am replacing a Apple 7 plus so this is a step up. A few little thing’s but i am sure Apple will fix down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Miss the button

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone a lot quicker than my old one ! But I miss the button it was easier and quicker to get into the phone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy iPhone customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPhone 12 for my daughter as a birthday gift. We traded in her iPhone 7 and Best Buy gave us more money for the trade in value than Verizon or Apple. My daughter absolutely loves this phone. I am glad they had the phone in stock. We are very happy with the service Best Buy provided us!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good enough...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone XR to the 12. I thought it’d be quite a bigger jump in new features than what it actually was. It’s nice having a wide angle lens and a better screen, but 5G and all the other stuff really just isn’t worth it right now. I’d say wait until the next iPhone if you have anything from the X and above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I’ve ever had. It can do anything and everything you want. I use to only have Android and thought they were the best thing on the face of this planet but once I got the iPhone, I’ll never go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 is what we expected and more!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family was waiting on the new iPhone 12 to make the upgrade jump... and we are HAPPY we did. With 5G becoming more and more available, the speed and bandwidth improvements for the phone is phenomenal. We all had the iPhone X, so we were ready to make the jump, upgrade, and experience a faster phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible performance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I thought the iPhone 11 was impressive. I switched from Android and like what I'm using. for the prices, could we have had a better display. perhaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new phone. I needed a new one for a long time. The sale person was so helpful and treated me with respect and explain everything to me, also told me if I have a question or need to know something on the phone just come back and her or someone else would help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves this phone.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone. It was a graduation gift and she paid 1/2 and we paid 1/2. So appreciate NOT having to deal with the Verizon store. Sales associates so knowledgeable, patient and kind. Made the process so easy transferring all of her data from her old Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my iPhone on 11/28/20 at your Greece location. TeQuan was the representative that worked with me. TeQuan was extremely helpful, he even contacted Verizon to assist me with my purchase. TeQuan was very professional and knowledgeable about your products. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone, my husband’s first I phone after using androids, We’re both impressed by the maps, vs what we had with Google maps. Plus, all their “updates “ were just making our Pixels flaky and unreliable. We’re glad we switched!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far So good. It has a few additional apps than my older phone. It is much lighter in weight. It's a phone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great phone for a upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a regular 11 or anything then it’s worth the upgrade. Great display, great camera, fast, durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving up to an iPhone 12

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but it's taking me a little while to figure out what it can do. Would be nice to get some printed info as it's hard to remember everything that the sales rep said when I got it...especially when one goes from a 6 to a 12. Lots of changes but I'm working through them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good to go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable phone with upgraded features. battery life is adequate.

    I would recommend this to a friend
Sponsored