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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 615 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 12 5G 64GB's camera quality, noting improvements over previous models. Many also appreciate the phone's size, battery life, and ease of use. Positive feedback also highlights the 5G speed and lightweight design. While some users initially found the lack of a home button challenging, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 615 reviews
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone.... apple has always done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my daughter and she loves it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an iphone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a basic iphone. If Apple is your thing and you don't need the newest thing, this is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone, but it’s honestly the same as every other iPhone. It’s solid but there isn’t any new features really.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12 64gb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this phone itself five stars, but the salesman ensured me that internal storage was expandable, its not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some occasional glitches .. seems to be a delay when I begin to type text message and when swiping up on screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and the service was good. I would recommend this store to all my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    patience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using a 6 and going to a 12 is hard to get use to but getting better and liking it more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic iPhone but still expensive for what it is. Will work well for my Mom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone switched from a Motorola g 7 stylus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we replaced our iPhone 7 and like them so far. we haven't had them very long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has made few changes with this phone over my iPhone X max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 12

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, better than the iPhone 13. Looks better too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very happy with iphone products, including this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I phone poor service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made appointment for I phone purchase,nobody was available at time,front door check in receptionist we met upon arrival came and helped with purchase and activation. Could not transfer data from old phone and gave me directions to android transfer, useless. Went to Verizon for help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I-Phone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with this i-phone 12 ! Picture taking is so easy !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the functionality of this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cindy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pretty, clean and it works. Nice to just upgrade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great, drops calls

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is terrible; it drops calls more than a toddler drops snacks on the floor. BestBuy blames Verizon, Verizon blames Apple, Apple blames republicans.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor changes from last phone has made upgrade reasonably simply.

    I would recommend this to a friend
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