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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 284 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the iPhone 12 mini 5G 128GB's compact size and excellent camera quality, with many praising its ease of use and all-day battery life. Positive feedback also highlights the phone's performance and appealing design. However, some users miss the home button and find the price to be a drawback. The 5G capabilities and ample storage are also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 284 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Apple iPhone 12 mini

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good cell phone for people with small hands

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Some glitches...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size but I have had issues using the Lock Screen. I’ve has trouble trying to punch in my pin to open the screen and could not get the flashlight to open when I tried to use it from the lock screen as well. I have also had a couple issues when trying to use the back arrow on pages....trying to love the phone over all but it’s not making easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my fiancee who is a big Apple fan. I, myself is more of an android fan, but if you like Apple phones better than this is the one for you. She had an Apple 7 and wanted a new phone but wanted something not overly big. This model checks all the marks. Excellent phone that will last several years because it is 5g compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch issues with the iPhone 12 Mini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a new iPhone so of course it's wonderful, right? Well not so fast. Something's up with this one. There are issues with the touchscreen. Can't turn on the flashlight when phone is off, can't turn it off once it's on without going to the control screen. Slider for answering calls doesn't work, or only works intermittently. Links in browser don't always work. Other strange behaviors. Users on forums are saying it may be a grounding problem, or only does it when using a case, or a screen protector or both. I'm not going to go without either or those, not for the price of this phone, so whatever the issue is I sure hope Apple comes up with a fix soon. Very frustrating! Did they rush this to market without adequate testing? I don't like being a guinea pig!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    iPhone Fangirl Here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, I love iPhone. I know that many object to the control of Apple. That isn't an issue for me, if it is for you, apple products aren't for you. The phone itself has clean clear fit and finish. The product red is a beautiful color and concept. The display and photos are stunning. The size and form are a perfect fit for my hands for texting, reading and storing in fairly small places. It's connectivity and access for MFI hearing devices has been reliable and great for the hearing impaired. While these aren't new or exclusive to this apple device, pairing and connectivity is simple and robust. Would I buy again, absolutely! Would I recommend, again, without hesitation. Are there things that another company or another phone does better? Certainly, but the package is great and appropriate for many kinds of users.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 12mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in dire need of a new phone and I wanted something up to date but not too expensive. The mini is perfect because it’s apart of the 12 series but it is cheaper than the 12 and 12+. The storage is ideal too considering I do a lot with my phone. Camera quality is good and my speakers are really loud.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the square design of this phone (like the iPhone 5s which was my favorite of the iPhones) and that it's small enough to hold in one hand, even with a case. Compact to carry but has almost all the features of the regular iPhone 12

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Perfect size!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I’m a fairly big guy but this phone fits in my hands perfectly. It’s great for one hand usage. The phone is fast and smooth. I’ve had a lot of iPhones, and this is a win. I just wish they made the mini in a Pro model. Maybe next time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    iPhone 12 mini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my iPhone 7 Plus finally died and I decided I wanted the same screen size but a smaller phone to be able to slip into my pocket more easier. Performance is so much more and it just feels good in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Applie iPhone 12 mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PHONE!! It was no sacrifice moving to a smaller phone, its just as clear and easy to see and use as the larger plus sized iPhones. The battery lasted much longer than expected too!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve been holding onto my 6SE for years, waiting for Apple to come out w a smaller-sized phone. Which means the jump in quality/functionality is mind-blowing!! Great camera, good battery life. Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mini phone takes clear pictures and videos. It’s my first iPhone since 4s and it’s kind of funny to go back to the small phone again but well worth it super fast and super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Missing hanging plug?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 mini is the perfect size. Fits hand and pocket perfect. Faster and all around better thanks my se was. The one thing that kind of ticked me off is that apple didn't include the plugin for charging the phone. As usual, Best Buy service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Iphone 12 mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone 12 mini is the perfect size if you are looking for a phone that will fit in your hand. Battery life lasts me all day. Came from an iphone 7 and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 128gb in white. Love the color and size, it fits for my lifestyle. Only issue I have is the battery life, it doesn't last long even when I'm not using the phone all day & I have it on low mode. I did expect better coming from iPhone 6S. I do miss the home button, this was more convenient for me. Overall a good phone for the size. I had to set the text a bit larger which I expected to do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this new phone. The camera is great and the speed is awesome. The price is a bit high, but that’s Apple! It has plenty of storage space and features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the small size and ability to use with one hand. One big gripe - glass back is way too slipper sometimes when trying to operate with one hand.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    iPhone SE to iPhone 12 Mini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research and much discussion, decided to choose the iPhone 12 Mini over iPhone SE (2nd generation) and other iPhone models. Glad I did. Still missing an actual 'home' button, but am adjusting to that. Bummed that it doesn't come with a wall charger, but making due.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 12 mini is the perfect size and performs really well. I like the fact that I once again have a phone that fits in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Preordered iPhone 12 Mini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered the iPhone 12 Mini 4 days before the release date. Shipment arrived on Apple's release day and I was immediately notified when it hit my doorstep. A few upgrade issues upgrading from iPhone 6. Make sure you back up your data before upgrading. Asked Verizon to waive their $40 activation fees. Feels great to have an up to date camera and fast processor. Battery life could be better but you can opt for the extra $100 for the larger phone.

    I would recommend this to a friend
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