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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 329 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 12 mini 5G 64GB's compact size, excellent camera quality, and generally good battery life. Many appreciate its ease of use and the available color options. Positive feedback also highlights the phone's 5G capabilities, light weight, and competitive price. The phone's performance and features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 329 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love the mini cuz it’s not an iPad size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone mini 12! I upgraded from iPhone 7 and love the size! Just as big as the 7! I didn’t want the 12 or 12 pro cuz they were large. It’s like putting an iPad up to your ear! No more home button cuz all you do is tap the bottom of screen. Only drawback is the charging cable it comes with. The product should have also included the “brick” attatchment to the lightening cable since they changed the configuration /size of the usb. Now I have to purchase one that fits. Right now I’m using the older ones and it’s ok. I feel apple likes to make money off of us by constantly having to purchase different accessories every time they come out with a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love! So useful and has everything i need! Fast and live the camera! Battery last long and changes super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Obsessed w/my brand new phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot describe how ecstatic that I switched from Android to Apple! I love this phone, I was so sick and tired of carrying around the GIGANTIC Samsung S8+ that was like a movie theatre in my pocket...this is the way to go in 2020. #FACTS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it really is the perfect size. I love it. Everything works great. Battery last. If your unsure on whether you want to get the mini, do it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone I ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I heard Apple was gonna make this phone, and couldn’t wait to het one. Crazy it’s not selling better. Coming from an 8 plus everything is an upgrade! Love the snappy performance, excellent camera, and one handed operation. I’ve had no issues with battery life at all. Granted I’m no gamer or social media freak, but I’ll average three hours of screen on time and still end the day with 50% battery life. I do miss touch ID, though. Face ID is good 90% of the time, but when I’m wearing a mask it’s kind of a drag.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Big improvement from previous phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an iPhone 6s to the 12 mini was quite a leap. And it was a lead I’m glad I took. I really like the size of the phone and the speed is incredible compared to my old 6s. It takes some getting used to not having a home button and the loss of the ear bud jack but it’s a sacrifice I was willing make. I would recommend this phone to anyone looking for a smaller sized phone with all the speed and abilities of the larger phones on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Perfect size, perfect price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded up from iPhone XS. This is my 5th iPhone and they really do keep getting better little by little. Speaking of little, that’s why I bought this version. Finally again an iPhone that fits the hand easily. I have average sized hands and can once again easily type while holding the phone with only one hand. I compared trade in values all over the internet and Best Buy had by far the best offer. Battery life...I wasn’t expecting much for battery life after watching reviews online. My XS battery life was down to 85%performance. This lasts much longer than that and I’m a pretty avid phone user. Can easily go all day without recharging. Highly recommend the mini!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great Thing In a Small Package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could’ve’ve got the SE (or any Android junk) and saved a few bucks, but the screen is noticeably larger in a smaller chassis, and more vivid. I’m snapping better pictures than a hybrid DSLR camera from that TV manufacturer and hauling around much less weight. There’s nothing to complain about, but maybe the price, however Apple does it better. This phone is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Speed

    Rated 5 out of 5 stars

    Adorable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is so adorable! The size is so small and light; holding the phone is very easy. Like all iPhones, the camera is awesome and everything runs super fast. The black color is really pretty as well. This is the first black iPhone I've ever gotten. Another winner from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    iPhone 12 - Mini, Max's my Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a person who prefers a smaller phone in the pocket, this fits the bill. Although bigger than the original Apple SE, it is smaller than the second generation SE and has the latest features. It gives me all I need in a phone and more and I'm very pleased with the purchase. Moving away from the Home button was a piece of cake for those concerned. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    iPhone 12 mini is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 12 mini. It is the perfect size. Photos are incredible. No problem for me switching from the 8 to the 12. Very familiar so that was great. I highly recommend it! I wanted blue and am happy with that color.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    How about a new dishwasher with that IPhone?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon was our salesman. We had purchased my new iPhone 12mini(red) online on our Verizon upgrade; I was trading in my blue iPhone 10XR. Our appointment was 6:30pm; and Dillon was right on time. The information was there on his system. He seemed inexperienced, but he was courteous and thorough in asking us questions; and the more experienced geek team was right there to guide him. It took some time to download my photos—- but we love Best Buy and we shopped around, and actually purchased an on sale Insignia dishwasher! Dillon did a fine job in handling that sale also. Overall we were very pleased with our visit, and my new iPhone is really nice! Sincerely, Emmett M. Shutes & Kelly J. Shutes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    iPhone mini best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this phone but exactly what I was waiting for from Apple. The size to me is perfect while I was concerned about the battery life it goes through my full day of use. I went from the Xs to this and didn’t mind the 5.8 screen from the Xs but this 5.4 to me is more what I needed in a phone. If you are holding back because you are afraid of the battery life like I was don’t hold back. I love going back to a smaller phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    IPhone Mini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Recently made the switch from Android. It’s a little different but I’m getting used to it. The camera is great! Love the smaller size so it fits my in my pocket! The only issue is it’s seems to have weaker reception in some areas that I never had trouble with before with my Android.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Great iPhone Except for Battery Life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking the size of this phone. Processor speed is impressive coming from iPhone X. Screen size is perfectly fine for web browsing and video watching. The only reason I am not giving it a five star is because of the battery life. I understand the smaller size and high quality screen plus 5G is not helping but if Apple could have somehow managed to keep the battery life close to the regular iPhone 12 then it would be a 5-star phone for me...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Best part iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of the iPhone 12, is it has the power of large iPhones and is still small enough to fit small hands and pockets. The weight is less than larger iPhones and makes it easier to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Big performance in a small size

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very excited when this iPhone was announced as she’s never been a fan of big phones. This phone is a huge value! You get blazing fast speeds, excellent photos, and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Replacement 12 Mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement phone for my daughter replacing her iPhone 8. The 12 mini is the same size with full screen and 5G. The processor is much faster and she is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    iPhone 12 Mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a really hard time deciding on which size to get the iPhone 12 in when I first started looking at them and I was skeptical of how practical the Mini would be…however, after weeks of using the 12 Mini I am convinced it was the best one to get. It is so easy to use and it really isn’t hard to watch videos or text with. In fact, I find it much easier to text with because it’s easier to hold and use with one hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Awesome Apple iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it again! Fantastic phone/computer. Facial recognition is fabulous, great battery, great camera, and very fast. The $499 sale price was fantastic also.

    I would recommend this to a friend