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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 490 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Get One Now!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 12 Pro in Graphite is the bomb! Totally love it! This camera is so amazing! Well done Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Like it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, able to get it online on best buy..like the screen and camera.. worth the upgrade. Had to upgrade Verizon plan to get 5G service

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple Does it Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 12 Pro lives up to the hype. This is a must have especially if you love taking pictures. The camera alone is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Terrific Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven’t been anywhere with 5G service, this is a terrific device. I love the camera. This is my sixth iPhone and won’t be my last.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I will recommend to anyone who didn’t switch yet to do it it a great phone also battery life way way better tha iPhone 11

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always a fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone always. Not a huge difference from prior versions for my uses but it’s easy to use and comfortable with great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A significant upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific camera compared to my iPhone 8 plus. Feels ad if it is better constructed also and more resistant ti scratching.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro an Excellent Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for my purposes. I like all the new features especially the camera. A great upgrade for me from the iPhone 11 I had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same IPhone that everyone is used to, but better! The camera is amazing, and the phone itself is an incremental upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It just works and that's a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, waterproof and most drop resistance has been tested and it passes! The camera quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really enjoying it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move the iPhone 12 so far! Noticeable difference in the camera quality. Love the wide angle lens as well as the night features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal through best buy. So far my wife loves the phone. Went from iPhone 6s to iPhone 12 pro. Its like night and day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, especially the camera, feels good in your hands and has lots of memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the phone not getting the reception I had hoped for, particularly at our home which is pretty much a suburban setting about 5 miles from downtown. I have many problems with apps loading that I am not calling for. I think it probably comes down to the low/no bezel design and edge contact firing up apps. I sometimes get complaints when on the speakerphone about not being able to hear me. Siri sometimes hangs up either spinning but not completing the request or coming back and telling me she's working on it for many seconds at a time. I did not experience the night and day difference I had anticipated from my old 7.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone is everything i could have wanted and more. Im so happy the box design is back. Very sleek and sexy device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely lightyears better than my iPhone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife to replace her iPhone 7. She loves it it is definitely light years better than her last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use your Cell Provider instead.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great, however best buy sales folks are terrible. They sent me home with the wrong phone that i requested. Salesperson automatically started transferring my old phone to the new and i was not ready to switch phones. What should have taken me about 30 minutes took me an afternoon to straighten out the wrong model mess. Just go to your phone provider, it costs the same anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone, but I don’t see the difference between the iPhone X, and this one, other than the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter traded this one for a different phone because she liked the memory size and storage.of a different one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera!. Very little change in the style or size of the phone otherwise. Increased memory capability is a bonus.

    I would recommend this to a friend