Customer Ratings & Reviews

The design with the gold edge is gorgeous, but at the end of the day it's still just an iPhone

Love my new iphone12 pro! I have iphone10 before and this camera on iphone 12 is legit!

Definitely still an iPhone guy. Mainly for the iMessage and slick, intuitive interface. They hold their value if you keep in a case and add a screen. Definitely want another one next year

I love the gold I-phone 12 Pro. I have not had a new I-phone in years (updated my 5c). The 12 Pro is easy to use plus I’m enjoying all of the extra memory. Just disappointed that it didn’t come with a new charger.

Awesome phone. great color awesome service reps at store too

Enjoying , first new phone since 6, smooth transform old phone is much faster

The service with the sale was amazing. All my questions were answered, and phone features explained and data transferred from old phone to new. I thought the trade in for the old phone was generous.

Purchased for my special needs son. Works well and with ease

Wife loves her new phone and takes excellent pictures

I love my new phone & all the accessories too I was so impressed with Andre on the phone Dept. He is so amazing & such a great asset to Best Buy. He needs a bonus or some kind of recognition

Great phone and I feel that best buy will stand behind my issues if I need to come in and I have had great results with this phone.

Given all the cameras sticking out the back of the phone, I opted to get a case which I've never done in the past. With the case adding to the slightly larger size than my old phone, it is kind of big for my pocket. I kind of wish there was a iPhone 12 Pro Mini. The lack of a button takes a bit of getting used to, but works fine for the most part.

Great phone and quick shipping. I usually get my phones at Verizon stores and was worried about buying thru Best Buy, but it couldn’t have been easier to link my Verizon account

Not a lot of changes. Basically the camera is different

convenient, neat, smart, clean, awesome, fast,colorful

Better camera, faster internet, updated features, etc.

Great device. Easy set up and go. 1st iPhone since 4 or 5

Great upgrade Compared to my old phone and a lot faster

Excellent build quality and fast operating system.

I like this iphone BUT the only negative I have is how slow it is to turn on. You have to wait 5 to 10 seconds for the phone to come on after you turn it off.