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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 490 reviews
  • Rated 5 out of 5 stars

    I phone 12 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i phone 12 pro is the fastest and most durable iphone hands down. the glass is almost unbreakable. super quick and can multitask via business to business 5 stars !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone features. Camera options are a real improvement to my old phone. Set up was easy and fast with no issues transferring data and apps from old iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected another good product from Apple! I am so glad I upgraded to this model. Bestbuy made it so easy and will definitely keep using them and Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 PRO 5G 256GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is wonderful. The person that waited on me had a horrible time and made mistakes. It took over 2 hours to finish the transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our representative was awesome! Very professional, friendly, helpful, and thorough. He was able to get the phone set up in a short and reasonable time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new camera lenses! Couldn’t live without this phone because I travel a lot and love to take photos! The night vision is amazing to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pick up service is good. the only thing that I do not like is the wait line is too long. there are always a lot of people at Bestbuy recently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Elegant corners. Scratch resistant. Although it’s pricey, interest-free carrier financing (vzw for me) makes it much more accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only upgrade if have older iPhone below X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iPhone older then the X then I would recommend. If you already have iPhone X or 11 then I would not recommend. They still having issues with battery draining . There is not much of an up grade from my X. I would only upgrade once Apple start not servicing your current model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greta phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Perfect size since the pro max is just to big. Has all of the same functions and works perfectly. Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flaw in iPhone by back cameras

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone since Nov 2020, not even a year old and the back by the camera cracked from the heat. The iPhone is encased in a military grade case complete with screen protection., I took all precautions and the phone is a big pieces of crap now. Apparently Apple knows this is a flaw and they won’t honor repairs without the Apple care plan. So not worth spending $1400 for a phone. Have been a loyal Apple customer for years, but now rethinking where I choose to spend my money. Reception is inadequate when not on 5G. My old 6S gets better reception than this new 5G iPhone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! I have had about 10 different iPhones and Apple does a great job!! I love their phones and really love all the new features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but does not come with a. Charger. love the color and the only unfavorable thing for me is that Smart phones are vety expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones are the best. The size is perfect and the upgrades are amazing. Can’t wait to see what Apple comes up with next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 12 PRO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone first. After 1 week I realized it was to small for my Big Hands...I exchanged it for 12 ProMax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as promised. My grandson just now accepted delivery of his computer. Everything exceeded expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple person so whenever a new one comes out I want it. The size is great and easy to maneuver. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy baby beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shiiii is legit my favorite ! I downsized from my max but its still bout the same i love it yo and that blue mannnnn loook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 Pro is just a bit big for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome. The problem was me. I am used to the smaller iPhone 8 and so I exchanged it for the 12 Mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. The color is beautiful. So glad I was able to get one before they were all gone.

    I would recommend this to a friend