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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 490 reviews
  • Rated 5 out of 5 stars

    New cell phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is thrilled with his new phone. Transfer of data was fast and easy with techs help. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will forever buy apple phones. They are very easy to use and I know how to navigate through them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant Go Wrong with this iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone. Best Buy employee transferred all my data over from my old phone. So happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, Apple nailed it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always outdoes themselves. Once again they hit it out of the park with this phone. And the blue color is gorgeous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone does what it is supposed to do. Love the blue color that I chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped from an iPhone 7 to the 12. It was well worth the wait and the money. I strongly recommend the iPhone 12 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I have had Iphone my entire life but tried Note 20+ for 3 weeks and ended up going back to Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was delivered on time. I believe all Apple products speak for themselves. The salesperson was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works good. The buying process was easy and the Best Buy personnel where very informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. I was very apprehensive of going in person but very safe and methodological covid safety protocols

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well however I have had network connectivity issues, picking up the Verizon network and dropping out when my iPhone 8 never had these issues. It’s a known issue and may be fixed but is annoying. Apart from that, seems good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Photos!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Iphone 7plus to this one for my wife. She loves the phone but does miss the finger print tech from the 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems so far with the phone itself. The only issue was when I first got the phone it had to be updated to the most recent software, which was annoying. But overall a good phone, just super expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my IPHONE works as I expected to but time will tell if it is a good as my iPhone 8 Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, my absolute favorite. The color is perfect as well. I would definitely recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup. Sales guy attentive, pleasant and kept me informed of progress of setting up new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple- the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use iPhone only. These so user friendly that you’ve to look nowhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! Best buy helped get it all transferred and working in a timely manner too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I came from a Samsung Note 9. There is a little bit of a change but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new phone. Everyone should upgrade when they get the chance to get the latest power from Apple.

    I would recommend this to a friend