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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 490 reviews
  • Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way it should, definitely worth the upgrade from my XR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! I truly love it! It is a fabulous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Price, and best advertising! Best Buy is better than the apple store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. She loves it and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite iPhone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone, definitely by far my favorite iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone best ever iPhone. I switched from android and wow wow wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple’s 6.1 MagSafe case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and feel to the case. Has a soft velvety feel but very solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new IPhone! Coming from a 6s, this was definitely and upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has the quality I desire and the intuitive system are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice the best phone I’ve been had since the iPhone 6 Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her new phone. Delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my purchase. It was on time and very easy to pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro 12 is as good as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as good as advertised! I love it with all the fire in my heart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! I would recommend this to anyone that I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hmm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really good and then a this is the best iPhone better half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two and love them! There is a big improvement in reception.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BB phone associates were cool guys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last iPhone for 3 years, I’ll probably have this one for 3 years, and I’ll probably have the next one I get for the three years after that. Taking away the aux was rough, taking away the headphones was low, but taking away the charging brick, now that’s dirty, apple Both Best Buy phone associates that were helping myself and other customers were super professional even though the process of buying a new phone takes forever. Patient and cool guys, would buy a phone from them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit smaller than my iPhone 11. Otherwise I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, professional process. Great value for trade in of my iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Cool camera. Goooooo APPLE!!!! ❤️❤️❤️❤️❤️

    I would recommend this to a friend