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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 490 reviews
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. It works well. We use it and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! Wish we had more 5G coverage though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my upgrade. Good photo quality. Previous phone was XS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process for payment and pick up, good support from the team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference in service quality with 5G between the iPhone 11 and this new upgrade. However, I do notice that the operating system works far better on this new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Did not like how lo g I had to wait to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It works great and looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone products are great. Nice upgrade from 8 plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iphone. Pictures come out clear n looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily, my phone does not have defects and works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Haven’t had any problems and it is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am I the only one who think the sound is really bad on phone calls? I like the camera.I still miss the home button.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a phone from Best Buy is not simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, but the buying experience was horrible at best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera, but my 5G has been so slow at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone so far. No issues with delivery and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, glad to have it ! Looking forward to enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my iphone 12 pro in one day! I’m really glad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... top of the line iPhone. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Definitely an upgrade from my iPhone XS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good trade in value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and good value with the trade in special.

    I would recommend this to a friend