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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-490 of 490 reviews
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you putt call on speaker phone you barely hear someone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 12 pro order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be more stars but I was charged twice. I haven’t had a chance to call the store to get it corrected but I will soon. Other than that service was good and process was smooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real impressed at all. It has a glitch when starting up and seems to be slow. Apple really needs to step up the game... Will probably return for a different device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great phone, get insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iPhone. I bought it & 1 week later I dropped it in the lake. Lost all my money with no insurance or protection. Keep it safe...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NothingNew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the 11 pro no big deal at all other than the color

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IPhone never showed up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone never showed up! And when I went to reorder my phone which was it was best buys fault I could not. Had to get the black one. If I could go back I would have never come to pre-order it here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery performance wack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone pretty slick until you gotta look for a charger around noon. Battery blows completely..... Gotta go charge mine. Have to at least put 3500 battery on 12 Pros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shipped an empty box!!!!!! i ma not happy and am being told i have to wait for up to 72 hours for a review, this is unacceptable and i want what i ordered now!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start I have to say I am an apple fan. I love the seamless integration between their products. I also love video production and editing and try my hand at YouTube. Also I make videos for real estate mainly new construction homes. I love using iPhone for all of this an more and the iPhone 12 Pro Max is my favorite so far. I went with the slate blue color and it is stellar with the matte finish. The camera on this phone is amazing! It had stabilization built into the phone so if you do a video walking a property event without a gimble it’s ridiculously smooth. The quality of the video and images are amazing. I did my wife’s head shots for work with it in portrait mode and it looks professionally done and she gets asked often who did those pictures for you. The battery life is pretty good id say I have use the phone a lot for many different tasks and most days by 8pm I’m at about 8-15%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Overall okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for 2 and a half years now and had a few technical difficulties. One of the speakers gave out and now the battery needs to be replaced. Not same quality as past phone (iPhone 7+) I love the pacific blue color of the phone, the camera and the storage capacity.

    I would recommend this to a friend