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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 490 reviews
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have the newest phone technologies, but I'm glad I held out from my XS to the 12. I missed the shape that the 3-11s came in without the curves. You'll be dropping this phone far less than earlier models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best version yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the best one yet. I always like to purchase them through Best Buy since they transition everything over for me and give me a good deal on my trade. The new options are great. The camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color choice. Big difference in camera quality in lower light conditions. I think it was a good choice to upgrade from the XS. The visual quality on streaming hi def movies is real good. Overall a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this phone for 1 day and it works great ! Would recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Interesting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this iPhone 11 Pro for a few months now and so far it is easy to use and battery can last me a good three days until I need to charge again, working here in a national park this is a life saver for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new design or rather going back to back to a previous design with the flat edges used back in iPhone 5. New camera works pretty well in little or no light. Pictures come out pretty good. New display looks good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than our 11 pro but color is beautiful. No issues as of yet. Easy to navigate and everything works great so far. Camera seems a tad better than the 11pro but not a huge noticeable difference.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. Feels so sturdy and solid. Super quick processing speeds, with a gorgeous display. Only complaint is apples downsizing in the battery. The battery life isn’t ideal. But still a great device

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the iPhone 8 for about three years and decided it was time to upgrade. I love this phone and had no problems adopting without the home screen button. I like the fact that the screen is a little larger also.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    IPHONE 12 PRO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the 12 pro from my X. I loved my X but it started to glitch here and there. The 12 pro has been treating me right. Definitely recommended the 12 pro!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BotSects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone. Kicked the S20 to the curb for this. Wasted some good money on the droid not my thing anymore. The hassle is the lack of a charger in the package and earbuds. Yes I could use old blocks and forego fast charging but that’s dumb. And having to buy new headphones was dumb also. But put it to me for spending too much money getting what I want.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    OK Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, but it is expensive. It comes with a cable, but no AC adapter. The cable changed to USB-C, so an older charging brick will not work. An old cable can still be used in conjunction with a USB to AC adapter. The exclusion of the physical home button is a disadvantage. Accessing the app manager is difficult, and there is no fingerprint sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade but not required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an X to the new 12 Pro. Honestly don't really see much improvement. It's a little quicker, but I think the biggest changes are in the camera system, that I don't really use much.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional camera, great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone! SOOOO expensive, but camera is top notch, its a professional grade camera! Takes getting used to swiping (coming from iphone 8 that had a home button).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Blue baby blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I had the 11 pro Max and went with the 12 pro thinking the size would be noticeable but it’s not. I really like the size and the color. The pacific blue is a real looker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have a 5G iPhone now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Ready when 5G finally gets to the area, but needed a new phone. Previous iPhone 8 started having problems with the speaker for listening to phone calls (not the speaker for playing to the room.) Tho' it doesn't affect us at this point, beware that there are problems right after release supporting "Made for iPhone" hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Stoked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOWZERS.... this phone is FANTASTIC! I am so happy that I went with this one. The sales rep at BB (Crabtree) stated this phone’s camera is just as good as the iPhone 12promax

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Extremely happy with the IPhone 12 Pro!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First upgrade for me since the IPhone X. Love the 12 Pro. Takes amazing pictures and a very solid phone. It is heavier and larger than my IPhone X but overall a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. I love apple products so this was a no brainer for me. The camera is better then the 8 and I am a fan of the multiple lenses for the best shots.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPhone! A welcome camera improvement! Absolutely my favorite part of the phone, the performance, looks and feel of the iPhone in your hand is just icing on the cake!

    I would recommend this to a friend